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Customer Service Associate-
Customer Service Associate--January 2024
New York
Jan 18, 2025
About Customer Service Associate-

  Daily tasks and responsibilities include, but are not limited to the following:

  * Demonstrate flexibility in satisfying customer demands which office services, shipping and receiving, and hospitality

  * Maintain and monitor tidiness in copy rooms, break areas, and other office space

  * Stocking the break areas with refreshments and general supplies

  * Take inventory of office supplies; identifying when to replenish and how much

  * Receiving package deliveries and preparing outgoing package shipments

  * Receiving material shipments and re-stocking, keeping storage spaces orderly

  * Lifting heavy boxes, files, or paper when needed

  * Take directions from supervisor or site manager

  * Participate in cross-training

  * Provide backfill as needed

  QUALIFICATIONS:

  * Minimum of 1 year of customer service experience

  * High school diploma or equivalent (GED)

  * Computer experience (Word, Excel, Outlook and PowerPoint, Google suite preferred)

  * Excellent verbal and written communication skills

  * Previous experience with data entry desirable

  REQUIREMENTS

  * Ability to work independently and as part of a team

  * Ability to learn various programs and applications

  * Ability to lift up to 55 lbs.

  * Ability to consistently adhere to business procedure guidelines and policies, and company safety standards

  * Accountability to meet the employer's attendance policy

  * Ability to take and follow directions

  * Professional presence

  * Repetitive motion is required: may require twisting/bending/climbing

  The salary for this position starts at $17 hourly however, base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

  We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

  Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly

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