Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-February 2024
Scottsdale
Feb 10, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1343320BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 15025 N THOMPSON PEAK PKWY,SCOTTSDALE,AZ,85260

  Full District Office Address: 15025 N THOMPSON PEAK PKWY,SCOTTSDALE,AZ,85260-02863-04507-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 04507-SCOTTSDALE AZ

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Training Specialist
Details Open Date 01/10/2024 Requisition Number PRN37384B Job Title Training & Development Specialist Working Title Training Specialist Job Grade E FLSA Code Professional Patient Sensitive Job Co
Surgery Scheduler - ENT
Under the direction of the manager or designee supports the functions of the Scheduling Office by facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and a
Automotive Technician
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including
Support Services Coordinator
Starting Pay Rate: $19.41 per hour Benefits: Flexible work schedule menu to include the ability to work: a four-day work week, four-day work week, every other week, or a typical five-day work schedul
Commercial Credit Underwriter II - 13227-6181
This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4087885Position Description: This position may be located anywhere
Automotive Technician
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including
Sales Rep - Large Grocery / Mass Merchant / Large Format - 5001015161506
This job was posted by https://joblink.maine.gov : For more information,please see: https://joblink.maine.gov/jobs/1032673 Sales Rep - Large Grocery / Mass Merchant / Large Format PBNA\* Servicing Bi
3rd Shift General Production
Description: 3rd shift - General Production There are different departments that handle specific processes in the manufacturing of the Printed Circuit Boards (PC Boards) Candidates will be trained. •
Graduate Practical Nurse - GPN
New Weekend Incentive Program! BenefitsNursing Student Loan Debt Repayment and Tuition AssistanceHealth, Dental, Vision, Company-paid life insurance, 401K, Paid Time OffVariable compensation plansInc
DHS/DFCS/CW Social Services Specialist 1 - 00022167
DHS/DFCS/CW Social Services Specialist 1 - 00022167 ...
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved