Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-March 2024
Foxborough
Mar 16, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1343955BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Full-time

  Job Function: Retail

  Full Store Address: 121 MAIN ST,UNIT 6,FOXBOROUGH,MA,02035

  Full District Office Address: 121 MAIN ST,UNIT 6,FOXBOROUGH,MA,02035-01869-10638-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 10638-FOXBOROUGH MA

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Human Resources Specialist- LATAM
Human Resources Specialist- LATAM Monterrey, Nuevo Leon - Mexico We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, th
Warehousing Automation IE/Program Management III - (B3)
Responsible for supporting the implementation of the warehousing automation programs in close collaboration with warehousing operations, IT, and other supporting functions. Key Responsibilities: Own
Software Dev Engineer II, Cerulean (DCS Guardian)
Description The Mission of the Device Cloud Services (DCS) Cerulean team is to make Amazon Earth’s most trusted device and cloud services provider by delivering innovative privacy technologies that s
State and Local Tax Manager- Consulting focus
OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Finance Analyst to Senior Financial Analyst - R-4609_40483885656_4-4185
This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2155090 Finance Analyst orSenior Financial Analyst Work Remotely from Oregon, Washington,
Assistant Manager - TBD, YC & Active - Galleria at Roseville
Job Description The ideal A ssistant Sales Department M anager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exception al customer experience.
Research Assistant
We are seeking a Research Assistant who will support faculty members, particularly in research-focused organizations. This position involves assisting faculty in their research endeavors, providing a
Teller
TELLER POSITION SUMMARYThis motivated individual will be responsible for serving our customers at a window and will process a variety of over-the-counter transactions efficiently in an accurate and c
Senior Safety & Security Advisor
Senior Safety & Security Advisor Job Details Job Location Exeter - Exeter, RI Position Type Full Time Education Level High School Salary Range $18.20 - $18.20 Hourly Job Category Education Descri
Oracle Cloud Data Transformation & Governance Lead
We Are : Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 indust
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved