Job Description

　　Do you want to join us and contribute to Continental's growth and success in Lithuania?

　　As Customer QMPP your daily activities will be:

　　Representing the plant in the Project Teams for new projects;Support in development and maintenance of P-FMEA;Ensures that customer requirements respected over product lifetime;Responsibility of maintaining direct communication with customers in regards of Quality Issues;Perform analysis and provide solutions to customer complaints through problem solving tools;Coordinate all activities related to containment actions, returned parts analysis, root cause analysis and permanent corrective and preventive actions through structured problem solving techniques to achieve highest quality product and customer satisfaction;Monitor and manage customer communication portals for 0 km and field returns customer complaints;Analyze warranty trends to proactively implement solutions to potential quality complaints;Manage Customer Quality related costs;Monitor and report out internal and external KPIs;Direct contact for internal and external process audits.Additional Information

　　What we offer:

　　Professional, dynamic, and multicultural work environment;Endless development opportunities in an international company and work with leading world-class technologies;Bonus based on annual performance;Health insurance package;Company discounts;Discounts in modern employee restaurant;Flexible working hours;Mobile work option or work from office operated to the highest level of comfort and sustainability;Salary 2008 Eur. to 3600Eur.(before withholding taxes) taking in consideration your current professional competence and work experience.

　　Ready to drive with Continental? Take the first step and fill in the online application.

　　QualificationsUniversity degree and relevant professional experience, preferable Customer Service, Quality or Engineering;Fluent English, desirable German, French;Advanced skills in Problem solving, e.g. 8D methodology;Experience in Project Management;Advanced understanding of electronics/mechanics components;Advanced communication and negotiation skills;Technical drawing interpretation;Desirable: knowledge of ISO9001 / IATF16949Company Description

　　For 150 years we've been changing the way the world moves while making it more safe, smart, sustainable, and accessible to all.

　　We offer exceptional opportunities to develop and climb the career ladder in a multinational company. It is a rare opportunity when you can find both an agile and creative startup feel and be part of a global team in a well-established and worldwide known corporation.

　　Do you want to join us and contribute to Continental's growth and success in Lithuania?