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Customer Project Manager
Customer Project Manager-March 2024
Stockholm
Mar 17, 2025
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
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About Customer Project Manager

  Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E

  Job summary:

  Eaton Electrical Services organization in EMEA is covering 25 countries with 500+ employees, being a fast-growing business responsible of life cycle management of all Eaton Electrical products, systems and software portfolio. We are serving customers in Data centers, Utilities, Industries, Buildings, Marine, Healthcare segments by providing installation, commissioning, warranty care, preventive maintenance, troubleshooting services, spare parts, equipment life extension, modernization and end of life services.

  As a Project Manager (PM) you will be responsible to ensure the successful delivery of major projects for strategic customers in Gavle area, later in EMEA. Such projects are mainly for data centre fit out, but could include other types of large and complex projects requiring site works.

  Eaton's Data Centre projects can involve every aspect of power distribution from low to medium voltage, UPS (uninterrupted power supply), and automation such as EPMS (Energy Power Monitoring System). The PM brings electrical expertise, and as Eaton also offers DCIM (Data Centre Infrastructure Management) and SCADA systems, experience with automation is a definite asset.

  The PM is expected to provide technical and customer knowledge leadership within the wider organization.

  Job responsibilities:

  Use modern project management practices and techniques to execute projects from PO to handover to service. This includes design engineering, procurement, and implementation of projects electrical and/or automation projects for critical infrastructure (e.g. Data Centres).Take full responsibility for his/her assigned projects and bring them to successful completion using Eaton project management processes and tools, plus managing the people and resources who deliver the project. Identify, build, and maintain a project team. Organize kick-off then regular meetings, and ensure clear scope and understanding of deliverables for all internal (e.g. engineering, procurement, service) and external stakeholders (e.g. customers, end users, contractors, 3rd parties, subcontractors)Provide regular reporting to both internal and external stakeholders to ensure common understanding of progress toward the project's deliverables.Own the project schedule: Build, maintain, and regularly update and communicate the project schedule for all assigned projects, including the required support resources to execute (e.g. FSEs, Engineering.)Identify and maintain a risk register, while actively working to mitigate and/or eliminate potential problems.Work with Eaton internal engineering teams to align on the definition of deliverables as per technical specification and customer requirements Provide design submissions and confirmations for the projects to the customer and wider community from initial design submissions through design confirmation following the customer processes. Manage the project margin by controlling costs, managing variations, and regularly report out the financial forecast and status as required. This includes managing and controlling costs for Eaton internal and 3rd party external support.The PM provide hands-on leadership and single point contact for all on-site implementation work. This includes defining scripts such as for Site Acceptance tests (SAT) and providing direction and support for the teams doing hardware installation, software configuration, and on-site works.The PM ensures that projects are successful in terms of all key metrics such as safety, customer satisfaction, financial performance (profitability, revenue and cashflow) and project execution timing.Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support teams, and do a full lessons-learned close out of the projects.The PM may also be called on to provide occasion support for other sites where expertise is lacking to support customer needs.Continually identify ways to improve the way Eaton execute projects and share learning. This may involve developing new initiatives and recommending better ways to work based on analysis and learning on sites as well as overall customer trends.

  Qualifications:

  Relevant project/site management experience plus an equivalent of hands-on site works in Data Centres is expected. Experience with other large and complex industrial projects will also be considered, especially if they included works in automation.A strong electrical background and/or training on high end automation is highly desired. Bachelors' Degree or Masters' Degree from an accredited institution with a strong preference toward electrical engineering is highly desirable.Experience working specifically with Power Management, Power Control, Mission Critical, or Building Management systems is a plus.Experience with Project Management of major capital equipment (ideally electrical) and experience in commercial construction and/or Data Centres a plusA strong personal presence and proven ability to manage others is highly desirable.

  We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

  #LI-IH1

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