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Customer Portfolio Manager (CPM)
Customer Portfolio Manager (CPM)-September 2024
Flexible / Remote
Sep 20, 2024
ABOUT GE POWER
GE Power is a world energy leader providing equipment, solutions and services across the energy value chain from generation to consumption.
10,000+ employees
Engineering, Manufacturing
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About Customer Portfolio Manager (CPM)

  Job Description Summary

  Looking to make a global impact and solve problems?

  Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.

  What Impact you'll make:

  Provide leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure while accountable for customer portfolio P&L and growth.

  Job Description

  What You'll do:

  Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, you will contribute to the overall business strategy.Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships.Develop and own customer communication plan, coordinate and facilitate regular GE/Customer meetings reviewing open items and action plans and reviewing existing and new GE products/services that could provide value for the customersOversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GEBe responsible for developing outage scope/communicating scope to FieldCoreBe responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.Be responsible for managing the Outage planning and execution process and processing of Change OrdersProvide leadership in owning and driving all emergent/forced outage matters to resolutionPrepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetingsBe responsible for all customer invoicing/credit memo processingBe responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE networkBe responsible for selling all flow-type parts/services including quote preparation, order entry, demand placement, sales conversion, and fulfillmentManage Digital and Total plant solutions agreements and coordinate with functional groups

  What you'll bring (Basic Qualifications):

  Bachelor's Degree from an accredited University (OR Associates degree from a College with 4 years of experience in a power generation industry)Minimum of 5-7 years of knowledge and experience within the power plant and/or field services or/and contract managementAbility to travel 50% of the time

  What will make you stand out:

  Engineering degree ie. Mechanical, Electrical preferredExperience planning and executing outages.Strong quality background with Black Belt certificationStrong leadership, financial and commercial skillsDemonstrated communication & organizational skills

  Additional requirement:

  This position is a Hybrid remote Office position requiring frequent site visits to Power Plants in Northern California dominantly located around Turlock and Crockett.

  This position also requires occasional intercompany travel.

  For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $115,600.00 - 154,500.00 Annual USD.

  The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, geographic location, and skill set.

  This position is also eligible for a 15% annual performance bonus. This position will stay open on the career website until at least 01/03/2024

  *The Company pays a geographic differential of 110%,120% or 130% of salary in certain areas.

  Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

  Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

  GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

  Relocation Assistance Provided: Yes

  #LI-Remote - This is a remote position

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