Remote Opportunity
DaySmart is a provider of business management software solutions to SMB and enterprise clients in a variety of industries around the world. DaySmart’s mission is to empower business owners to thrive in the digital age, so they can focus on what they do best – serving their customers.
We are looking for a highly motivated and talented Customer Marketing Associate. You will work closely with Marketing, Account Management, and Customer Success teams to implement, track, and support customer campaigns across all of our brands. You will have the opportunity to work directly with customer advocates to showcase their stories through media campaigns and digital assets including case studies, videos, webinars, and emails. This hands-on role will provide you with well-rounded experience in all areas of marketing and allow you to work closely with top SaaS marketers to help you learn, grow, and contribute to a rapidly growing business.
Key Responsibilities:
Assist Director of Customer and Partner Marketing in developing and executing multi-touch campaigns that focus on our current install base (churn reduction, product launches, add-on, upsell, and attachment)
Write copy and build assets (landing pages, blogs, webinars, success stories, etc.) to support customer campaigns
Build and manage relationships with existing customers to showcase in marketing initiatives
Measure campaign success, evaluating KPIs, trends, patterns, and enhancements to be shared with key stakeholders
Communicate campaign objectives, timelines, and deliverables to key stakeholders and provide instructions for use or promotion
Qualifications:
Bachelor’s degree in a relevant field
Passionate customer-centric marketer with at least 2 years of related experience
Must have experience in the SaaS, technology, or software industry
Understanding of marketing concepts, campaigns, and resources
Must have experience with marketing technology such as, WordPress, Marketo, Salesforce, SalesLoft, Adobe Create Suite, Hootsuite, or Asana
Experience with Marketing Email Platforms such as HubSpot, MailChimp, Marketo, or Pardot
Strong written and communication skills
Excellent organizational and project management skills
Creative and strategic approach to building campaigns and engaging customers
What We Offer:
Competitive salary and benefits including medical/dental/vision, life and accident insurance
401k plan with company match on your contributions
Unlimited PTO and a generous paid holiday schedule
Paid parental leave
Supportive work environment with the flexibility to work where/how you want – in-office, remote, or hybrid
Opportunities to ensure you are always learning and growing
DaySmart is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Powered by JazzHR