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Customer Engineer, AI, Google Cloud (English, Korean)
Customer Engineer, AI, Google Cloud (English, Korean)-November 2024
Seoul
Nov 23, 2024
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About Customer Engineer, AI, Google Cloud (English, Korean)

  Google welcomes people with disabilities.

  Minimum qualifications:

  Bachelor's degree or equivalent practical experience.

  10 years of experience in sales engineering.

  Experience with big data and machine learning frameworks such as TensorFlow, JAX, PyTorch, or scikit-learn.

  Experience with building machine learning solutions, machine learning operation frameworks like Kubeflow, and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks, etc.).

  Ability to communicate in English and Korean fluently to engage and support customers.

  Preferred qualifications:

  Master's degree in Computer Science, or a related technical field.

  Experience in architecting and developing software or infrastructure for scalable, distributed systems.

  Experience training and fine tuning large models (i.e., image, language, segmentation, recommendation, genomics) with accelerators.

  Experience with distributed training and optimizing performance versus costs.

  Experience designing infrastructure for specialist AI use cases and full-stack development using a front-end language (e.g., JavaScript, React, Angular) and Python development.

  The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

  As a Customer Engineer, you will work with Technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to customers. In this role, you will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. Additionally, you will have the opportunity to help customers to leverage specialized Machine Learning (ML) hardware developed by Google (e.g., Tensor Processing Unit). You will work with customers and product development to shape the Tensor Processing Unit (TPU) platform.

  Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

  Work with the team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers.

  Provide machine learning expertise to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

  Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.

  Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to implement a complete solution using best practices on Google Cloud.

  Travel to customer sites, conferences, and other related events as needed.

  Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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