Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-August 2024
Johannesburg
Aug 31, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Field Tech Senior Representative
Req ID: 263580 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Patient Financial Service Rep Johnstown Family Practice
CO Salary Range: USD 17.23 - 25.85 per hour Primary City/State: Johnstown, Colorado Department Name: C/P-Johnstown Fam Prac-Clinic Work Shift: Day Job Category: Revenue Cycle Primary Location Salary
Field Support Technician
Description At Leidos, everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Our mission is to make the world safer, healthier, and
Onsite Customer Service Representative
Description Leidos is a Fortune 500™ company aimed at embracing and solving some of the world's most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and m
chargé(e) de clientèle
Job Description Le chargé de clientèle de Stryker est responsable de l'exécution efficace des processus de gestion des demandes clients internes et externes. Les principaux objectifs sont de fournir
Technical & Clinical, Associate Support Specialist
Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team,
Customer Loyalty Representative - PT
$14.75/hour Up to $1,750 Retention Bonus Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in
Helpdesk Associate
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research,
Enterprise Account Director
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Service and Field Support Technician Intern
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved