Home
/
Customer Service
/
Customer Care Collections Sr. Rep.
Customer Care Collections Sr. Rep.-March 2024
Coimbatore
Mar 18, 2025
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Customer Care Collections Sr. Rep.

  In these roles you will be responsible for:

  Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

  Requirements for this role include:

  Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

   The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

   All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

  Job Segment: Quality Assurance, Technology

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
R0011498 Customer Service Representative
We trust that as a Customer Service Representative you will: (responsibilities) Become proficient in data entry into the Newstar Warranty SystemConduct Taylor Morrison procedures for home reviewsDemo
Customer Solutions Engineer, EMEA
About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Int
Customer Service Specialist
Job Description Primary Activities: Resolve questions and concerns effectively and efficiently by actively listening, communicating clearly, and assuring understanding of the question/issue.Respond t
Senior Manager, Business Tax Services - Private Clients and HNW
Career Level Requirement Experienced At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your s
R0011180 Customer Service Representative (Field Position)
We trust that as a Customer Service Representative you will: (responsibilities) Proficient in scheduling through construction software program BuildproConduct Taylor Morrison procedures for home revi
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Technical Account Manager
About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Int
Representative, Cruise
Position Summary: Under the direction of a Reservations Supervisor, handles inbound sales and service telephone calls from Travel Partners and/or direct guests. This role requires them to provide ass
Customer Care Associate (North Houston)
Responsibilities Meritage Homes is looking for a New Home Warranty Associate who will: Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community.On
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved