Home
/
Customer Service
/
Customer Care Collections Sr. Rep.
Customer Care Collections Sr. Rep.-March 2024
Coimbatore
Mar 18, 2025
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Customer Care Collections Sr. Rep.

  In these roles you will be responsible for:

  Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

  Requirements for this role include:

  Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

   The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.

   All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

  Job Segment: Quality Assurance, Technology

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Retail LP Tactical Customer Service Associate
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to st
Fairbanks Fulltime Teller
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Client Service Representative
Overview Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and custom
Loss Prevention Customer Service Associate (Non-Tactical Uniform)
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the ever
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Teller
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Regional Banker/Teller - Atascocita
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Bilingual (Spanish/English)-Service Specialist - Implementation Client Consultant
Overview Under a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and
Teller Full Time South Los Angeles
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved