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Customer Care Collections Sr. Associate
Customer Care Collections Sr. Associate-October 2024
Noida
Oct 31, 2024
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
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About Customer Care Collections Sr. Associate

　　• Ensures assigned calls are worked towards resolution

　　• Follows the basic rules as provided on the SOP.

　　• Develops foundational understanding of broader interdependencies across various processes.

　　• Assists in resolution of outstanding issues from previous transactions.

　　• Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract.

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