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Customer Account Specialist
Customer Account Specialist-November 2024
Alpharetta
Nov 15, 2024
About Customer Account Specialist

  We're seeking a Full-Time Customer Account Specialist who enjoys building relationships, helping others, solving problems and new challenges! We are looking for a team player that is willing to learn and grow with the changing needs of our business.

  At got bugs? Termite and Pest Solutions, Inc., who we are defines how we live, work and play. We are a fun group of service professionals and offer an environment where our team members exercise integrity, service and excellence at every interaction. In owning the experience, we provide the best possible service and enhance the lives of everyone we come in contact with. We are a family owned and operated company that was founded in 2006. If you are looking for a small company feel that also offers opportunities for advancement, this could be the place for you!

  Job Description and Responsibilities for our Customer Account Specialist:

  Interact first-hand with clients by answering the phone and responding to email and web-based service requestsManage accounts using our customer management softwareSchedule technicians for daily servicesPerform daily administrative tasks including managing accounts receivable and collectionsResolve customer concernsIdeal Skill Set for our Customer Account Specialist

  Must have experience in managing high call volumes (2-4 years)Excellent communication skillsRequired minimum of 2 years of experience in an office environmentStrong computer proficiencyDesire to listen to and build relationships with customersExperience with home services highly preferredAbility to problem solve and face new challengesIndependent and confidentCustomer-orientedExcellent time management skillsFriendly and positive attitudeBenefits

  401KHealth, Dental, Vision, and Life InsuranceLTD, STD, Life InsuranceFor more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

  https://www.applicantpro.com/j/3199482-511292

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