Description

　　At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and visionary people. Amazon Web Services (AWS) Training and Certification Team is looking for a customer-obsessed, detail-oriented Curriculum Development Manager (CDM) to lead and manage a team of technical and non-technical curriculum developers, instructional designers, and technical lab developers, who are building our technical curriculum portfolio for Entry level Cloud builders from a variety of backgrounds.

　　The CDM will build effective working relationships to collaborate with stakeholders and their teams, provide workload guidance to reports, provide management oversight on projects, manage communications (both formal and informal), and identify opportunities and propose solutions for simplification and process improvement across the curriculum development team.

　　Key job responsibilities

　　• This position will be responsible for leading teams to build new curriculum content. Some offerings are part of larger specialty programs designed for specific learner audiences. You will have the opportunity to help define and execute the strategy for these programs.

　　• Manage a high performing direct team of technical curriculum developers and instructional designers, working on projects to build high quality learning content that prepares learners for solutions-focused roles. Curriculum may include structured, formal classroom learning, online synchronous and asynchronous learning experiences, and hands-on labs.

　　• Work with Product Management to prioritize and deliver on the curriculum roadmap.

　　• Communicate with the Publishing, Marketing, Engineering, Training Delivery, and Sales teams regarding project status and timelines.

　　• Work with project/program management to maintain a dashboard of all project statuses, completion goals, backlog items, and metric tracking for visibility across the organization.

　　• Provide stakeholder and team communication across all projects.

　　• Identify process improvement strategies to expedite the production of technical training curricula or improve the quality of materials being delivered.

　　• Accelerate the shift to a rapid content development strategy by leveraging agile development methods.

　　A day in the life

　　A CDM at Amazon anticipates bottlenecks and balances business needs against technical constraints. They understand business and customer needs, help define the product and project roadmaps, assess complex business requirements and translate them into manageable projects. They lead their team to deliver results in a successful and timely manner. They thrive and succeed in an entrepreneurial environment and are not hindered by ambiguity or competing priorities. To be successful in this role, the candidate will have the ability to seamlessly flex between managing multiple projects, owning schedules, outlining key milestones, and trafficking deliverables.

　　About the team

　　The curriculum development team is a group of curious collaborators who are obsessed with helping learners grow their cloud skills. We recognize that technology education is an equalizer that enables people to reach their life and career goals. We know that our work makes a difference.

　　We are open to hiring candidates to work out of one of the following locations:

　　Arlington, VA, USA | Austin, TX, USA | Denver, CO, USA | Seattle, WA, USA

　　Basic Qualifications

　　Bachelor's degree or equivalent technical industry work experience. Ideal areas of study include Information Systems, Computer Science, Engineering.

　　5+ years in people management with experience managing and developing a diverse, geographically dispersed team, with a demonstrated ability to attract, challenge and develop people, including experience with hiring and managing employee performance.

　　5+ years in project, program or product management with focus on technical education programs including course development or instructional design with a software technology company.

　　Prior experience designing, deploying, and operating Internet scale applications.

　　Understanding of cloud technologies and distributed computing at a high level and relate back to curriculum development.

　　Operations management experience in a ticket driven workload.

　　Preferred Qualifications

　　Excellent written and verbal communication skills - ability to communicate across an organization (up, down, sideways) at the appropriate level and frequency

　　Demonstrated ability to define, influence, refine, and implement processes, procedures, and policies. Experience designing, developing, and delivering instructional materials for technical content. Excellent organizational and project management skills.

　　Knowledge and/or hands-on experience with AWS infrastructure services.

　　Bias for action: ability to initiate new programs, obtain senior management buy-in and support. Ability to manage ambiguous multiple concurrent projects, identify and solve blockers, work cross-functionally with multiple teams and stakeholders.

　　Project Management Professional (PMP) or Agile Scrum Master certification

　　Professional AWS technical certification

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,700/year in our lowest geographic market up to $236,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.