Minimum qualifications:

　　Bachelor's degree in a quantitative field (e.g., Engineering, Mathematics, Statistics, Economics, Finance) or equivalent practical experience.

　　4 years of experience in product management, engineering, technical program management, or similar.

　　Experience in technical consulting (e.g., code review, architectural design review).

　　Preferred qualifications: Experience influencing Product Management/Engineering teams, executive leadership, and cross-functional stakeholders.

　　Ability to lead complex strategic and operational initiatives.

　　Excellent problem-solving skills, with the ability to work with SQL to search data to surface insights.

　　About the job

　　The Business Strategy and Operations team is the strategic and operational arm of Google Customer Solutions (GCS) and is responsible for setting the strategic agenda as well as driving impact against business goals. Our team's goal is to create and enable seamless seller experiences with our tools and systems. Our team focuses on ensuring our systems are healthy and durable to enable sellers to focus on promoting, and to enable all the supporting teams to focus on creating the best tools and programs for business. We do this by having knowledge of the most critical systems for GCS, partnering with teams to build systems, and creating a shared sense of accountability.

　　When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

　　The US base salary range for this full-time position is $114,000-$168,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

　　Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

　　Responsibilities

　　Solve problems to identify, diagnose, and reduce system health risks (e.g., via code review, system design review, and trend observance).

　　Develop and deploy system health metrics for critical systems (e.g., partner to determine correct metrics, build dashboards for tracking), and build understanding of risks and opportunities through ongoing analysis.

　　Collaborate and partner cross-functionally across Engineering, Sales Finance, and Programs teams to drive changes that increase GCS's system stability.

　　Establish and promote adherence to best practices and launch standards that create a unified systems/engineering delivery method.

　　Craft compelling presentations to executive leadership on critical system health metrics and actions taken to improve them.