Minimum qualifications:
Bachelor's degree in Crisis Management, Risk Management, Emergency Management, related field, or equivalent practical experience.
5 years of experience in setting up a (enterprise) crisis management capability, leading crisis response, delivering crisis management training, crisis/incident management, resilience, business continuity, or security.
5 years of experience in program or project management.
Preferred qualifications: Ability to lead cross-functional problem-solving teams using structured approaches.
Ability to maintain confidence and professionalism when leading others through ambiguous and complex situations.
Ability to influence and have discussions diplomatically and fairly with a range of stakeholders.
Excellent analytical and decision-making skills.
About the job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
As a Crisis and Resilience Regional Manager, you will be responsible to manage and execute the Crisis Management Program for Google's Technical Infrastructure (TI).
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $136,000-$203,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities
Oversee and coordinate effective crisis response to ensuring minimal disruptions to the business, provide guidance, and serve as the primary point of contact during crises in your region, ensuring clear and effective communication with stakeholders. Manage/support the development and implementation of the crisis management program at the site/regional/global level, while maintaining awareness of emerging threats to the business that could result in a crisis. Drive the crisis management governance ensuring a smooth synchronization with all business partners.
Assess program risks, critical dependencies, and continuous improvement to ensure a mature program and effective execution. Establish appropriate systems and resources to support the management of crisis events.
Organize and deliver crisis management training and exercises, as well crisis reviews to assess response efficacy and lessons learned.