Job Description
Key Objective
Timely Cash collection of customer accounts, asserting credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal actions.This role reports into Assistant Manager/Deputy Manager/Manager
Specific Responsibilities
Interacting with US clients and helping them understand their invoices.
Handling Top customer’s (US based clients) billing related queries.
Reduction in Ageing & Invoice Printing
Basic Understanding of Order documents/Purchase Order/ Quote
Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues.
Identification of right Point of Contact
Combine resourcefulness and problem solving with good analytical skills of order management
Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
Maintained Productivity always at the given targets
Relevant Experience & Training
Commerce graduate or equivalent with 6 plus years of experience in same role or in Accounting/Finance
Working knowledge of MS Office and databases
Excellent communication skills (written and oral)
Knowledge of billing procedures and collection techniques (e.g. skip tracing)
Flexibility to work in Shifts
Core Competencies
Change Agility - Driving and responding to change
Collaboration - Leveraging the combined strength of Oracle
Communicating for Impact -Communicating openly and effectively to influence others
Competitive Edge -Driving competitiveness and innovation
Inspirational Leadership -Inspiring others through your example
Mastering Complexity - Making timely business decisions with sound judgment
Performance Drive & Execution -Leading by example to deliver business results
Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.
You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer