The Corporate Membership Sales Representative is responsible for the sale, management and development of a portfolio of membership products and services including corporate and institutional memberships, sponsorship, and advertising. Prospect and convert new accounts and purposefully engage and deepen relationships that lead to renewal of accounts. Collaborate with SME business units on enterprise initiatives and introduce existing customers to membership portfolio to enhance and leverage business unit portfolios and close sales.
MAJOR FUNCTIONS:
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Lead the execution of the corporate membership and sponsorship sales plans
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Build relationships, promote and sell new and existing corporate and institutional partners and accounts
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Research and identify new prospect opportunities using technology tools, social media, newsfeeds, email, in person visits, and other methods
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Set goals and strategies to achieve monthly, quarterly and annual sales budget
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Research and identify key contacts within new accounts
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Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships
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Provide exceptional customer service to account base
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Maintain a complete electronic record of sales activity in company CRM system and Salesforce
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Travel to prospect new customers and service existing customers (to include, but not limited to, SME and competitive events, and customer offices)
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Meet or exceed all sales metrics, as assigned (i.e., call volume, number of meetings, sales revenue, etc.)
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Prepare and present targeted customer proposals
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Prepare for and actively participate in weekly goal setting and goal achieving meetings
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Develop and maintain high level of product, industry, and client knowledge
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Oversee contract management and deliverables, billing, accounts receivables
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Prepare sales forecasts and reports on new business opportunities, prospects and growth potential for accounts
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Provide exceptional customer service to assure high customer loyalty and retention
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Other duties as assigned
WORKING CONDITIONS:
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Normal office environment
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Primary office location: Southfield, MI
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Regular, in-person attendance required
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Travel required (25 - 35%)