Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description The Corporate Communications Manager for Mexico is a professional with solid experience managing communication campaigns. This professional has experience in designing and executing employee communication efforts through a variety of initiatives and has proven record of supporting business communications internally and externally, including launches of products, services, and solutions through traditional and digital media. A dynamic and innovative professional, this manager will work in tandem with the corporate communications lead for Mexico, bringing they ability to design, plan and execute key initiatives to enhance the company reputation in those markets and increase understanding of Visa’s business across multiple audiences.
Internal Communications
Plan and execute employee communications in Mexico in alignment with business priorities, best practices, recommended cadence of internal events and communicationsProvide counsel to country manager and Mexico’s leadership team to communicate our business strategy and cultural valuesPlan, create and execute internal events, including all-staff meetings, internal informational sessions, meetings between senior leaders and new hires, as well as engagement initiativesDraft, edit, produce and manage distribution of all internal communications in Mexico -including written and multimedia communications.Work in tandem with other functions to support volunteerism activities and social impact initiativesManage relationships with corporate communications vendors, including public relations agencies and event management support. Overall Corporate Communications
Manage relationships with corporate communications vendors, including public relations agenciesPlan and execute external communications in tandem with the leader of corporate communications for Mexico. This includes traditional and digital media outreach, social media integration, as well as proactive and reactive communications, in support of business goals and priorities, in alignment with local, regional and global plan, policies and procedures.Identify speaking opportunities for Visa spokespeople to amplify Visa’s leadership in the digital payments space.Support country managers in addressing communications needs. Develop and conduct briefings, prepare talking points, speeches, messaging and other materials. Content will be developed in Spanish or English, subject to spokespeople participating in the external communications efforts.Develop relationships with key industry analysts, journalists, bloggers and influencers to expand outreach and company’s visibility.Develop or adapt external communications materials, press releases, pitches and other content with digital appeal, as needed, based on research studies, statistics and fact sheets, among others. Design, plan and execute press conferences, forums, product launches, educational media gatherings for innovation, core products and digital payment solutions. Support social media communications plans and execution.Develop messaging platforms for speaking opportunities and corporate visibility activities. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Knowledge Required
High level of knowledge in all communications functions, including internal communications and employee engagement, external communications, media relations, issues management, executive and product positioning.Experience in messaging and content development.General knowledge of payments technology or related global industry.Strong knowledge in managing issues and crisis.
Experience & Education Required
Experience in corporate communications in multinational organizations, including work with senior officers, country leaders.Experience in design and execution of executive and employee communications.Experience in external communications, including media relations, speaking engagement and social media.Reporting experienceVideo and digital content production and editing
Skills Required
Excellent writing and storytelling skills in Spanish and English.Excellent interpersonal skills, proven team player.Experience in production and distribution of multimedia content.Outstanding interpersonal skills.Strong organizational skills.Results-focused and resourceful.Flexibility to adapt to changes in fast-paced environment.Social media savvy.Ability to lead and manage projects where both strategic thinking and tactical deployment is required.Ability to implement initiatives from A to Z, including conception of the idea, communications planning and execution.Ability to resolve conflicts effectively.Curious, creative, out of the box thinker.Well established, strong contacts in Mexico. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.