Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
The US Region at BD aims to be the preferred partner that delivers differentiated value and addresses our customers’ needs in an evolving, dynamic healthcare market.
The mission of the Commercial & Customer Operations (CCO) Center of Excellence (CoE) is to serve as a trusted strategic partner that enables the US Region and business units to drive profitable commercial growth by delivering differentiated value, enabling capabilities, and simplified processes that exceed the needs of our stakeholders and improve customer experience. CCO aims to empower and develop our associates while strengthening our inclusive & diverse culture to win as ‘One BD’.
The CCO organization operates across the entire US Region, partnering with the business units to provide and develop enabling capabilities in the areas of commercial contracting, sales enablement and operations, customer care operations, business & pricing analytics, master data management, commercial enablement, operational excellence, and other functions.
Reporting to the Manager, Contract Offer Development for Integrated Diagnostic Systems the Contract Consultant facilitates the Capital Contracting Lifecycle aspects of BD’s Integrated Diagnostic Systems (IDS) regional based US business. As a member of the IDS Capital Contracting Team, the role will also assist with the contracting capability within the CoE combining the strengths and best practices of the legacy BD and CareFusion companies. Working in partnership within the Commercial Ops team, Senior Sales Leaders, Cross functional Business Partners, Finance, Legal Partners, Implementation team and Commercial Customers, this role will assist in driving best in class, contract offer development and asset lifecycle management capabilities.
This role offers flexibility to work on site in Sparks, MD a few days weekly and remotely the remaining days weekly.
Essential Responsibilities:
Oversee contracting lifecycle activities within specific regions including lead and quote generation, contract negotiation to signature including components such as lease vs. buy, software specification, maintenance and service, installation and invoicing/reconciliation of capital products.
Scope includes IDS sales for healthcare facilities including Hospitals and Regional Networks (e.g., IDN), Non-Acute facilities, Labs, etc. for IDS Capital and Reagents only.
Accountable for negotiating IDS sales and service contract business terms and conditions. Review and revise customer redlines and contract templates and provide responses for issues consistent with BD policies, business positions, statutory/legal requirements, and customer specifications
Act as a negotiator directly with customers when negotiating standard business contract terms. Work directly with Sales, Legal, Service, Marketing and other SMEs to balance customer requirements while protecting BD’s interests and mitigating risk.
Work with the IDS Sales Team as key internal-business partner, with high quality, responsive service, negotiation competencies and value add to drive revenue growth, provide financial analysis and projections of proposed deals. Provide guidance and influence to the sales organization as it relates to appropriately structuring a deal and negotiating contractual provisions and commitments on behalf of BD.
Understand financial drivers of specific deals and communicates the price and margin impact of proposed deals in the context of exiting local agreements and helps determine the appropriate contracting approach and strategy in order to drive operational efficiencies and standardization throughout the organization.
Review deal profitability and adherence to set pricing strategies and manage approvals based on set decision rights matrix.
Partner with regional sales team to review and analyze deal strategies based on understanding of market trends and customers impact to IDS and BDX
Oversee post contract lifecycle, including support for early termination process, return of equipment at end of term and addressing inquiries from IDS Sales Team and Customers.
Help administer, and enforce policies, procedures, and processes to harmonize contract negotiation and general provisions, with appropriate flexibility to meet customer/market needs and dynamics. Ensure that risk is mitigated and regulations are appropriately addressed consistently across all business offerings
Support process improvement projects (templates, standard terms, system updates, etc.) to drive operational efficiencies and standardization throughout the organization
Cultivate a positive work climate that fosters collaboration, innovation, and alignment with BD Values
Qualifications:
BA/BS degree or, in lieu of a Bachelor’s Degree, 10+ years of applicable experience
Minimum of 1 year experience in position with matrix accountability preferred
An understanding of capital contract management preferred, including contract strategy development and negotiations
Ability to partner with Sales Leaders and General Management to develop contract offerings representing complex concepts and defining the business value of solutions in a clear, understandable way
Demonstrated customer centricity skills and able to negotiate/adapt to customer needs while maintaining protection of BD’s interests
Proven ability to quickly establish credibility, trust, and support within all levels of organization
Self-starter, minimal supervision in performing assigned tasks
Ability to travel: 5%
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
PDN
Primary Work Location
USA MD - Sparks - 39 Loveton Circle
Additional Locations
Work Shift
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.