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Continuous Improvement Specialist, QO
Continuous Improvement Specialist, QO-March 2024
Rocky Mount
Mar 18, 2025
ABOUT PFIZER
Pfizer is a pharmaceuticals and biotechnology company.
10,000+ employees
Biotechnology, Manufacturing
VIEW COMPANY PROFILE >>
About Continuous Improvement Specialist, QO

  Why Patients Need You

  At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

  What You Will Achieve

  The mission for the Quality Operations Operational Excellence (OpEx) team is to 'Inspire a best-in-class culture of continuous improvement that empowers colleagues and enables processes to function efficiently and effectively'. This position is expected to support the delivery of that mission for the Rocky Mount Quality Operations (QO)organization.

  The Continuous Improvement (CI) Specialist position will report to the QO, OPEx Manager. The primary responsibilities for this role include identification, prioritization, management, and execution of CI opportunities to improve the overall effectiveness of the Tier 2/2.5 PCTs, reduce sources of loss, and meet improvement targets. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success. This role analyzes data to drive root cause analyses and prioritize improvements. The CI Specialist is responsible for maintaining adherence to the Pfizer Integrated Manufacturing Excellence (IMEx) standards for CI supporting Quality Operations Tier 2/2.5. The specialist will support the creation of Tier 2/2.5 CI goals in alignment with site goals and may lead or coach PCT members on structured problem-solving techniques of moderate complexity.

  It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

  How You Will Achieve It

  Implement and sustain two or more work area level (Tier 2/2.5) CI Loop(s).

  Lead Operational Excellence initiatives (i.e. 5S, M1 investigations, GB certification, etc.), develop OpEx skills of colleagues, and drive a culture of continuous improvement within the Quality Organization.

  Own the CI element and work with Quality Ops leadership team to ensure a consistent and impactful application of CI loops across Quality.

  Inspire a culture of continuous improvement

  Develop M1 Coach ability and partner with PCT Lead to promote continuous improvement within the PCT.

  Manage own time to meet agreed targets, develops plans for activities on own projects.

  Input and analyze data from IMEx Elements and other work units to identify areas for improvement and largest sources of loss, including collaboration with CI Specialists across ecosystems. Collaborate with other PCT members and Element Owners to identify and implement continuous improvement opportunities. Utilize data to influence project prioritization.

  May lead Six Sigma and Lean projects that are aligned with the site's short term and long-term goals.

  Support/Perform root cause analysis for elimination of repeat performance issues/occurrences.

  Facilitate the CI Loop meetings, including project prioritization and escalation. Attend daily Tier 1 meetings and facilitate real-time structured problem solving.

  Lead monthly Tier 2 CI Loop meeting and T2 projects to improve the overall performance of the area.

  Acts as a Change Management Agent, fostering Continuous Improvement Culture

  Receive and provide Structured GEMBA on the CI Loop Element.

  Work with PCT Lead, IMEx Deployment Lead, Tier 1 and 2 Element Owners, Operational Excellence, and area leadership to build, maintain, and improve IMEx within the work area.

  Partner with QA colleagues, leadership, and enablers to ensure continuous improvement initiatives are identified and completed in a timely manner.

  Support Method 1, 5S and PHP training.

  Qualifications

  Must-Have

  Applicant must have a High School Diploma (or Equivalent) and 8 years of relevant experience OR an Associate's degree (preferred in Engineering, Science or Technical) with 6 years of experience OR a Bachelor's degree (preferred in Engineering, Science or Technical) with at least 3 years of experience OR Master's degree (preferred in Engineering, Science or Technical) with more than 1 year of experience

  Experience in Manufacturing Operations, Maintenance, Operational Excellence, or Lean Systems (pharmaceutical industry preferred)

  Basic project management skills

  Basic presentation skills

  Basic financial skills and business acumen

  Experience coaching others in structured problem-solving (M1 Coach)

  Ability to apply structured problem-solving techniques to moderately complex problems.

  Ability to organize data and plan for the future is key

  Strong verbal and written English communications capabilities

  Experience with MS Excel and ability to input data and generate charts for analysis.

  Dedication for driving positive change through work.

  Self-motivation and ability to work semi-independently on CI Loop tasks and utilizing problem-solving tools.

  Desire to grow LEAN capabilities to further drive CI in Quality Operations and cross site.

  Ability to facilitate group discussion around CI visual management board and root cause analysis meetings, including problem-solving within cross-functional team members.

  Experience using root cause analysis methods.

  Functional knowledge of Microsoft SharePoint and Office applications, particularly Excel

  Nice-to-Have

  A minimum of three years of experience in aseptic manufacturing/engineering in a sterile manufacturing setting

  Trained in Method 1 and Pfizer Human Performance (PHP) tools or other Human Factoring Tools

  Demonstrated ability to effectively coach and mentor colleagues and manage diverse relationships

  Green Belt, Black Belt, and/or Lean Manufacturing / Six Sigma Certificate

  Physical / Mental requirements

  Data analysis capabilitiesNon-Standard work schedule, travel or environment requirements

  Travel occasional.

  Flexible work hours to support 24/7 operations

  Other job details

  Last day to apply: February 1st, 2024

  Employee Referral Bonus eligible

  Relocation Support Available

  Work Location Assignment:On Premise

  The annual base salary for this position ranges from $78,000.00 to $126,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

  Relocation assistance may be available based on business needs and/or eligibility.

  Sunshine Act

  Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

  EEO & Employment Eligibility

  Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

  Continuous Imprv and Proj Mgmt

  #LI-PFE

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