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Consumer Product Strategy Exec
Consumer Product Strategy Exec-April 2024
Boston
Apr 1, 2025
ABOUT MERRILL
Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals and businesses. We focus on helping all clients pursue the
10,000+ employees
Financial Services
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About Consumer Product Strategy Exec

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description Summary:

  This role is responsible for developing and evaluating compelling strategies for the consumer products division and related lines of business, such as credit cards. Leads a group of managers and analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance. This position requires interaction across multiple business partners to aide in determining department wide priorities and has significant financial accountability and direct impact to shaping the business area's policies and goals. Key functions involve coordinating asset quality monitoring for senior management, identifying trends based on economic and portfolio conditions, and recommending strategic enhancements to maximize the risk vs. reward tradeoff for the business unit. Establishes department-wide vision for enhancing revenue goals, processes, efficiencies and technologies while minimizing associated risks. Integrates their team's analysis with other corporate units to ensure alignment with business and corporate objectives. Responsible for making hiring decisions and establishing department-wide training. Preferred requirements include 10+ years Strategy Management experience, ability to create business partnerships across the enterprise, extensive knowledge / experience of regulatory guidelines, proven leadership abilities and demonstrated aptitude of assessing financial performance and interpreting analytics.

  The Fraud Prevention & Detection organization under Client Protection team is hiring a motivated, articulate, and experienced manager for our Fraud Strategy Analytics function. The role will be a Fraud Prevention & Detection Emerging Risk Strategy Executive.

  Role Responsibilities:

  • Drive analytics on fraud trends, variables, tools and tokens to identify gaps and opportunities which feed into requisite actions required to strengthen end to end fraud mitigation ecosystem.

  • Drive analytics to develop fraud mitigation rules for Credit Card and Deposit products, carefully striking a balance between fraud prevention and client impact/operational cost, to ensure losses, customer experience and expenses are within the Firm's established risk appetite

  • Evaluate the fraud risk of new products and business strategies, and recommend appropriate countermeasures to reduce exposure

  • Engage in attack combat endeavors and provide analytical experts on magnitude / impact and root cause / vulnerability sizing

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with business, operations, and policy partners

  • Continually evaluate the vendor space for new tools that can be deployed on the portfolio, including image recognition scores and behavioral models, and work closely with internal technology and data science teams to test and deploy these tools

  • Manage multiple teams of analysts and encourage intellectual curiosity and tenacity to drive advanced solutions on a fraud channel that is showing increasing risk of loss even as we move into a highly digital age

  • Present fluently and confidently to executive leadership, reporting on key trends and new loss reduction solutions

  The ideal candidate will have the following core skills:

  1. Bachelor's degree or higher, preferably in mathematics, operations research, statistics, engineering, computer science, or a similarly quantitative discipline

  2. 5+ years of quantitative/analytical experience in financial services, with 3+ years of direct people management experience

  3. Direct experience in the day-to-day management of a fraud analytics team, with a background in defect analysis, strategy deployment, and issue identification and remediation. Strong preference to a background in consumer and retail banking fraud prevention or risk management.

  4. Strong understanding of quantitative techniques and a proven track record of delivering analytical solutions to solve business problems

  5. Proficiency in SAS/SQL

  6. Superior presentation and organizational skills; must be able to work in an extremely dynamic environment and present to all levels of the organization

  7. Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

  Required Skills:

  • Advanced Knowledge of Microsoft applications and SAS/SQL

  • 5+ years business analysis experience

  Desired Skills:

  • Six Sigma Training a plus (Black or Green belt certified)

  • Experience working with cross-functional partners, e.g. LOB, Finance, Compliance, Risk, Technology, Product and project teams to understand and address key business challenges

  • Strong understanding of Bank of America products & channels

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

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