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Consulting Organizational Change Manager
Consulting Organizational Change Manager-March 2024
Charlotte
Mar 17, 2025
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
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About Consulting Organizational Change Manager

  Our People & Organization Consulting Practice

  Our Consulting organization has a proven track record of delivering high-impact business results for clients. As "the people people", the People & Organization Consulting Practice enables organizations and their people to thrive. By providing continuous transformation and next-generation human-centric capabilities - including Organizational Change Management (OCM), Organizational Transformation, and Learning Solutions - we deliver workforce innovation to meet the evolving needs of organizations, customers, and employees.

  If you enjoy helping companies prioritize workforce innovation and evolution that results in meaningful, impactful change - not just today, but for years to come, this role is for you!

  Core Values / Key Cultural Aspects of NTT DATA People & Organization Consulting Practice:

  Learning, coaching, and continuous improvement - curious consultants are successful consultants Creativity and thoughtful analysis - the combination creates better solutions Authenticity and an assumption of positive intent - we succeed together Diversity of all kinds - it drives innovation and a better world for all

  The role

  NTT DATA is seeking a dynamic OCM Consulting Lead to delight our clients and contribute to a successful People & Organization Consulting Practice. As an OCM Lead, your typical day will include both client and internal practice contributions:

  Client contributions:

  Be an expert, senior advisor to global clients embarking on a change initiative. Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance. Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients. Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities. Design, mobilize, and manage a network of change advocates. Apply best practice OCM methodologies to develop a customized client change management approach. Identify new and innovative ways to accelerate clients through their change journey.

  Internal practice contributions:

  Coach, manage, and mentor consulting talent at various levels to high-performance / high results. Support leaders in business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing. Build internal network and partnerships for business expansion opportunities and career growth. Engage in hiring process including evaluating potential candidates and interviewing. Assist with development of thought leadership, collateral, tools, and templates.

  Qualifications

  You have a bachelor's degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience. You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams, and developed advisory level client relationships. You developed pricing estimates and presentations, that drove business development efforts. You have 5 years of experience leading successful medium to complex organizational change management engagements You have 2 or more years' experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members. You have Prosci, ACMP or an equivalent OCM certification. You have the ability to travel up to 50%.

  Preferred Skills

  You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery. You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership. You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.

  #LI-CDTS

  Nearest Major Market: Charlotte

  Job Segment: Change Management, Manager, Business Development, Consulting, Management, Sales, Technology

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