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Consulting Director, Incident Response (Unit 42)
Consulting Director, Incident Response (Unit 42)-March 2024
Sydney
Mar 16, 2025
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Consulting Director, Incident Response (Unit 42)

  Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Your Career

  The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for leading Unit 42's incident response engagements with our largest clients and in our most complex engagements. They will become the go-to expert for clients during high-priority incident response, remediation, and recovery phases, providing both strategic guidance and technical oversight, while also focusing on product integration. The role requires in-depth cybersecurity expertise to enable serving as an incident commander throughout the incident response lifecycle.

  While actively involved in incident response service delivery, this person also works with peers and the executive team to enhance Unit 42’s incident response practice, including developing and improving the technical and operating methodologies employed during incident response engagements.

  We are seeking an individual who is dedicated to delivering highly technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients.

  Your Impact

  You are an industry - recognized inspiring leader with media and public speaking experience, deeply embedded in information security community

  Oversee the delivery of high-profile, high-stakes incident response engagements

  Provide hands-on, expert-level digital forensics and incident response services to clients and deliver findings to CxO and/or Board of Directors

  Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel

  Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 Digital Forensics & Incident Response (DFIR) practice

  Drive innovation in Unit 42’s reactive offerings, by leading the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products

  Advance the maturation of our existing DFIR services

  Ensure the consistency and quality of our services and highest level of customer service

  Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry

  Recruit and onboard world class DFIR talent to support our growth goals

  Support the professional growth and development of our consultants through training and technical enablement

  Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence

  Identify and execute strategies for service development, enablement, and product adoption

  Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs

  Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure

  Ability to perform travel requirements as needed to meet business demands

  Your Experience

  12+ years of hands-on consulting experience in incident response

  Demonstrated prior experience and success in leading a global scale incident response engagements

  Experience in managing, leading and motivating consultants at all levels

  Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams

  Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities

  Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level

  Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance

  Hands-on experience using forensics tools such as EnCase, FTK, SleuthKit, Volatility, etc and analysis experience, an operational understanding of major operating systems (Microsoft Windows, Linux, or Mac), network forensics and cloud incident response

  Client services mindset and top-notch client management skills

  Experienced-based understanding of clients’ needs and desired outcomes in digital forensics and incident response investigations

  Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces

  Operates with a hands-on approach to service delivery with a bias towards collaboration and teamwork

  Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience to meet job requirements and expectations

  Professional industry certifications such as GIAC Certified Forensic Analyst (GCFA), GIAC Incident Handler (GCIH), CISSP, CISM

  Understanding of cyber risk frameworks or industry standards such NIST CSF and 800-53, ISO 27001/2, PCI, CIS Top 18, CMMC

  Ideally you will have experience operating across APAC

  The Team

  Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture.

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

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