Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description What a Payment Platforms Consultant does at Visa:

　　The role holder will specialize in supporting our suite of value-add services (VAS) that includes our dispute system, risk management system and data analytics platform system as well as guiding our clients to use these optimally to maximize their business benefits. Key elements of the role include:

　　Use technical expertise blended with business acumen to solve complex problems and provide guidance to other team members

　　Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems

　　Foster close partnership and collaboration with key external ecosystem stakeholders and internal groups such as Product, Technology and Client account teams to deliver growth objectives

　　Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

　　Provide technical aptitude and expertise for Visa’s products and services, adapt technical concepts to drive business outcomes. This includes developing knowledge of supporting technology, competitive technology, and in-house alternatives. Ability to translate technical concepts to non-technical users

　　Why this is important to Visa:

　　This role provides an excellent opportunity to deepen client partnerships by driving value to our clients and delivering and optimizing services that will help grow their business.

　　This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications What you will need:

　　Bachelor’s Degree in Computer Science or equivalent qualification6+ years of experience in the payments industry supporting a dispute system, risk management system or data analytics platformWillingness to take on new challenges in a fast-paced environment and be flexible with multi-tasking and changing prioritiesLeadership qualities that embody the Visa Leadership Principles of leading courageously, being obsessed about customers, collaborating as One Visa and executing with excellenceStrong communication skills, with the ability to engage clients and stakeholders effectively and concisely, influencing through impactful oral and written communicationsAbility to learn fast, work independently, make good decisions with limited information, and perform well under pressureClear verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills in negotiating and influencing internal and external stakeholdersOrganized self-starter, result oriented, and a passion for scaling new products

　　What will also help:

　　Visa experience or knowledge of the payments industryExperience in Ecommerce / Web TechnologiesSupport experience with XML and JSON APIs (Note: this is not a developer role, but foundational knowledge is necessary) Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.