Home
/
Data and Analytics
/
Configuration Manager
Configuration Manager-April 2024
Gadag
Apr 4, 2025
ABOUT GIANT EAGLE
Giant Eagle is more than just a supermarket. After more than 80 years in the business, we still see ourselves as the local neighborhood grocery store.
10,000+ employees
Food & Beverage
VIEW COMPANY PROFILE >>
About Configuration Manager

  Job Summary

  The configuration manager is a process manager who has the ability and authority to ensure daily end-to-end delivery of CM services in accordance with the configuration management plan.

   Job Description

  Experience Required: Minimum 3+ years Administering ServiceNow CMDB, ITSM, ITOM, and ITAM; 3+ years in ServiceNow Development and ITAM processesEducation Desired: Bachelors Degree

  Job Responsibilities

  Partner with ITSM Team to set overall CMDB standards and Implements best practices for technology architecture and management. Reviewing and continually improving established CM processesManage the day-to-day activities of the process, including establishing priorities and work assignmentsIn this role, you will be accountable to develop and execute the Enterprise IT Asset and Configuration Management strategy and roadmap for technology servicesDemonstrate a passion for the ITOM & ITAM Services and understand the importance of managing and maintaining the source of record for the overall environmentResponsible for engaging with Service Asset and Configuration Management stakeholders/customers to understand their requirements and provide the appropriate level of serviceContinually evaluate, audit and make changes as necessary to improve service performance, customer experience and compliance with standardsMonitor CMDB health dashboard and drives resolution of health issues with CI OwnersFoster a culture of continuous improvement, innovation and automationUse common service data model concepts to maintain the data integrity between CMDB and asset as requiredDevelop integrations and process automation with other systems using ServiceNow Integration HUB and OrchestrationManage the requirements for planning, organizing, and implementing enterprise-wide technology infrastructure and configuration management functionsLead the planning, development, implementation and evaluation of major configuration changes from acquisition to terminationOversee the effective implementation and use of the configuration management process, methodology, tools, procedures, and audit activitiesDevelop and publish metrics to qualify and quantify configuration success; ensures that configuration practices are in compliance with standardsEnsure the accuracy and validity of the configuration database for content on assets, major infrastructure and platform components, system documentation and service componentsFacilitate communication and engaging business and IT management to encourage CM efforts and value propositionsProvide and approve all requirements, use cases, user stories, and test cases to support new or improving CMS functionalityFulfill CM service requests and managing ServiceNow ITOM licenses to ensure complianceProvide mentorship and guidance to other Team Members

  About the Company

  Since our founding in 1931, Giant Eagle, Inc. has evolved into one of the top 40 largest private corporations in the U. S. and one of the country's largest food retailers and distributors. With more than 37,000 Team Members and $9.7 billion in revenue, we are committed to investing in people, technology, and data to elevate our customer's experience across multiple touchpoints. It helps us follow on our commitment to serving others and improving our communities.

   About Giant Eagle Bangalore

  The Giant Eagle GCC in Bangalore is our global capability center. Our team of more than 375 members at the GCC enables us to expand internal capabilities in the areas such as data analytics, merchandising and eCommerce, quality engineering, and automation to generate insights for faster decision-making and help us accelerate our business strategy. Our team in India plays a pivotal role in helping the company transition to new ways of working by redefining the food and grocery shopping experience for over 4.6 million customers.

   About Us

  At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Counterintelligence Analyst
Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success
Project Support Coordinator
Job Description Completes a wide variety of technical, logistical, facilitative and central processes that are critical to study success; Provides project administrative support, including planning,
Production Specialist
Role Purpose The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs. Do Support p
Senior Desktop Support Technician
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of th
Senior Machine Learning Engineer - AIGC Model, TikTok Monetization GenAI
Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London,
Senior Data Analyst
Our client is committed to providing insights for informed decisions in agriculture, animal health, and sustainability. They deliver unparalleled data and analytics that empower clients to succeed. W
e-Business Analyst (SEO/SEM) - Team Lead
Job Description How will you make an impact? When you are part of the team at Thermo Fisher Scientific, you contribute to significant work, such as aiding customers in finding cures for cancer, prote
Lead Administrator
About Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex dig
Lead Data Quality Engineer
DESCRIPTION Do you have experience in identifying improvement opportunities and attention points in large data sets and existing processes? Are you looking for an opportunity to work with EPAM strate
Machine Learning Engineer - TikTok Ads Core
Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London,
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved