West Creek 1 (12071), United States of America, Richmond, Virginia

　　Communications Manager

　　At Capital One, we’re building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

　　Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

　　About The Role:

　　Capital One is looking for a strategic, results-driven communications professional to join a talented group of integrated communicators on our Corporate Communications team.

　　On the Corporate Communications team, you will be responsible for working with key executives and their leadership teams to understand areas of need and build sustainable communications strategies designed to share the vision of the organization as well as engage, empower and inspire associates. With a focus on executive and internal communications, you will be a part of a talented team who brings the organizational strategy to life for our associates. You will be responsible for executive-level communications and strategic storytelling to support the leaders and initiatives within our organizations. We are looking for a confident communications leader who is obsessed with inspiring change through innovative experiences, content, and storytelling.

　　This position requires exceptional written, verbal and presentation skills; experience consulting executives; the ability to lead projects and work with multiple stakeholders or partners to meet objectives; and a proven track record of building trusted relationships and influencing key stakeholders to achieve the best results with associates, customers and the business in mind.

　　Our Ideal Candidate Should Have :

　　Experience working closely with leadership to build out, manage, and execute strategic, creative communication campaigns through editorial, video, and graphic content

　　The ability to collaborate with teams across the enterprise to write engaging and compelling content

　　Knowledge to utilize traditional marketing channels, communications tactics, change management practices, and social media

　　Experience leveraging measurement plans and data to formulate and flex change strategies and campaigns

　　Experience developing and executing successful communications strategies including executive-level leader communications support

　　Exceptionally strong written and verbal communication skills

　　The ability to present complex, subject matter in a clear, concise, and compelling manner

　　Expertise in relationship building with proven ability to work effectively with multiple constituents, including peers, executive leaders, and senior management

　　The ability to flip back and forth from strategy to tactics quickly

　　Self-motivation with strong organizational skills, attention to detail, and ability to prioritize

　　Strong presentation skills and engaging professional presence

　　The ability to work as part of a team, in an open and collaborative environment, and stay calm under intense pressure to manage rapidly changing priorities

　　A mindset that easily adapts to change and takes on a growth mindset approach

　　Creative, integrative problem-solving and structured thinking

　　Strong project management skills and ability to handle multiple projects simultaneously

　　Responsibilities Include:

　　Build and execute strategic plans for executive-level leader communications - to include written, speaking (both internal and external), as well as social media

　　Lead with the customer and translate needs into thoughtful strategy

　　Write, proofread, and edit communications needed to support strategic plans

　　Effectively leverage a suite of communication channels - like email, Slack, video, internal social computing platforms, and social - while innovating on new channel opportunities

　　Work effectively in cross-functional teams to advance the team and leadership’s communication strategy and implement a range of creative solutions to reach key target audiences

　　Basic Qualifications :

　　Bachelor’s degree or military experience

　　At least 3 years of experience of executive communications

　　At least 5 years of experience in planning, execution, and analysis of communication programs

　　At least 7 years of experience in corporate communications, internal business communications, leading organizational change and communication projects, or any combination of these experiences

　　Preferred Qualifications :

　　At least 1 year of experience in financial services, technology or other highly regulated industry

　　At least 1 year of project management experience

　　At least 1 year of experience managing issues and organizational change communications

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

　　The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

　　New York City (Hybrid On-Site): $128,300 - $146,400 for Communications Manager

　　Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

　　This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

　　Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).