Commercial Account Executive - Eastern Europe

　　Job Description

　　You are a best-in-class Account Executive responsible for crafting, managing and closing opportunities within the Eastern Europe region. You'll demonstrate all the behaviors associated with a high-performance sales culture, specifically building new-business opportunities, as well as up-selling and cross-selling within our extensive install base and delivering results against a quota.

　　You are passionate about customer experience and excited to show other organizations how Zendesk solutions can impact their mission and operations.

　　You will:

　　Exceed activity, pipeline, and revenue goalsContinually build pipeline of new business, upsell, and cross-sell opportunitiesBecome an authority on Zendesks products and conduct discovery calls, presentations, and demos with prospects and customersDevelop and maintain relationships with our amazing customers in your territoryDemonstrate and sell value to key executive partners within the accounts during dynamic as well as complex sales cyclesTrack all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce

　　You have:

　　Experience selling to CxO/VP/Director level leaders in Commercial segment5+ years of software selling experience to Digital Native organizations in Eastern Europe; SaaS experience preferred (CRM or CX is a strong plus)Outbound prospecting experienceA consistent track record in hitting and exceeding quotaSkilled in virtual presentations, online web demos, remote sales processesTechnically savvy with a thorough understanding of a related technologyFluency in Eastern European languages is a plusProficiency using Salesforce desirable

　　The intelligent heart of customer experience

　　Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

　　Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

　　Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.