Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　This is a US based remote role.

　　Under general direction Director-Generics, the Collections and Deductions Analyst is responsible for providing key decision makers with information to support company initiatives and strategy related to Cencora's PRxO Generics business. This role is primarily responsible for the analysis and interpretation involved with issue resolution research and creation and enhancement of standard report requests for internal and external customers.

　　Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.Track and evaluate past due A/R accounts to reduce the risk of credit exposureEvaluate credit worthiness of accounts and determine proper account order hold or releasesAbility to research cash application matters on customer accountsEvaluate aged items for bad debt write off and refund analysisPerform offsetting adjustments to ensure customer account balances are properly statedContact customers to secure payment on overdue balances, issues resolution on open itemsProvide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.Provide monthly and ad-hoc reports and updates to key stakeholders

　　Systems:

　　Maintain and manage all data related to customer discounts, allowances and other deductions in SAPTrack work on deductions issues unless the issue is resolvedResearch Cash Applications done on customers from Bank Statements

　　Compliance:

　　Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR systemEnsure proper SOX documentation on customer accounts, credit memo issuance and approvalsSupport audits of deductions, payments and write-offsIdentify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.

　　Financial Responsibilities:

　　Financial recovery of invalid disputed customer account receivables balancesNegotiate and structure payment plansEnsure customer accounts are accurately stated in adherence to US GAAP

　　What your background should look like

　　Requires completion of a four year Bachelor's Degree Program 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals5 years minimum of Cash Application research and analysisMust have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc.5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally5 years following GAAP and SOX requirements in a publicly traded companyAbility to work in a global team environment

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: AmerisourceBergen Services Corporation

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned