Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description This position is responsible for reviewing and managing Co Brand applications from our Issuers. The role performs due diligence checks on applications from Issuers / Co Brand partner(s) to ensure eligibility to participate in the program. Additionally, the analyst will be responsible for updating the relevant Visa systems and occasionally providing updates back to the business and line manager. It will be important to be able to interact with clients, be comfortable with tools and systems, and following processes across various teams.
What we expect of you, day to day
Ensure Co Brand applications are reviewed and processed within set timelinesRespond to queries with a customer focused lens and acting as the first point of contactEnsure applications and requests from mailbox are responded within timelinesRun data extracts and running weekly MI reports to provide summary of application loadFlexibility and ability to adjust on the fly to new demandReview and assess end to end process documentationsProvide escalation to Senior Manager; exercising judgment to identify unusual scenarios or potential risksIdentify operational process improvement opportunities This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Quick learner and attention to detailGrowth mindset and results orientedExcellent organizational skills and able to work to tight deadline and operate within a high demand environmentFocus on continuous improvement and ability to identify opportunitiesExcellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographiesProficiency in Microsoft Office and internal toolsProficiency in English (verbal and written)Some knowledge of Payments industry in Europe is a plus Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.