Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

　　 Description & Qualifications

　　Description

　　About the Team:

　　UKG is seeking a Cloud Infrastructure Support Engineer capable of integrating into an experienced team responsible for the supporting deployment and maintenance of Cloud Infrastructure services in our cloud.

　　About the Role:

　　The position requires hands-on knowledge and a thorough understanding of supporting Cloud based Infrastructure services in 24x7 customer facing environments.

　　• Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements.

　　• Monitor systems and identify performance issues proactively.

　　• Work within strict time frames and elevate incidents within defined timeframes.

　　• Test all changes to networks, hardware, software, and hosted applications.

　　• Monitors service delivery compliance to budget, quality standards and customer and business stakeholder

　　• Provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting of Cloud Infrastructure services (Compute & Network services) 24 X7, production SAAS environments.

　　• Experience in supporting Linux based infrastructure services (web, nfs, sftp, DNS, LDAP etc)

　　• Build and support Linux based network services (load balancers, routers, firewalls)

　　• Performance monitoring and tuning the Redhat for most optimal operational efficiency.

　　• Ability to Document existing and new infrastructure deployments using Run Book and architecture diagrams.

　　• Collaborate with technical/business teams assess requirements and recommend solutions.

　　• Handle off-hour escalations as needed.

　　• The schedule for this role will be determined after training.

　　Qualifications

　　About You:

　　Basic Qualifications:

　　• 1-2 years of hands-on experience managing large Cloud based Public Cloud Infrastructure services.

　　• 1-2 years of experience working with public cloud (GCP Preferred)

　　• Expertise in designing and supporting infrastructure services.

　　• Experience in Linux OS

　　• Experience in supporting Redhat server clusters.

　　Preferred Qualifications:

　　• College degree or equivalent experience

　　• Strong interpersonal and communication skills and comfortable in global working environment

　　• Good at building and cultivating teamwork.

　　#LI-Hybrid

　　 EEO Statement

　　Equal Opportunity Employer

　　Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

　　View The EEO Know Your Rights poster and its supplement.

　　View the Pay Transparency Nondiscrimination Provision

　　UKG participates in E-Verify. View the E-Verify posters here .

　　 Disability Accommodation

　　For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].