Clinical Program Manager - Outpatient Trauma Services
Job Summary:
Youwill provide leadership, clinical supervision, direction, and coordination of clinical and administrative staff to ensure full provision of trauma-focused services to clients and their families, including monitoring and overseeing the understanding and consistency of the workflow design, increasing access to and improving the quality of trauma-focused treatment, completing task assignments, care coordination, trauma-focused training, support, modeling of clinical triage in a timely manner, and any additional administrative tasks that support the staff's overall professional development.
Organizational Overview:
CarePlus New Jersey continues to be a leader in mental health and a pioneer in integrated care in Northern New Jersey for more than 45 years. CarePlus strives for excellence in mental health, addiction recovery, and community-based services. Our goal is to offer affordable, accessible, and holistic-centered care that empowers individuals to reach their full potential and enhance their quality of life.
What You Will Do:
Provide direct supervision to assigned staff (Full-time, Part-time, and Per Diem staff) in order to enhance their clinical skill set, leadership qualities, and administrative functions.
Evaluate staff productivity and documentation of service delivery. Ensure all services are documented based billing and regulatory standards; collects information on consumers' insurance and reflects all demographic data in the record.
Interview and hire staff; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
Ensure new staff, students, and volunteers receive departmental orientation and training.
Provide ongoing support to staff to ensure completion of job responsibilities.
Review staff responsibilities to determine the time frame and scope of authority, review staffing requirements, and allotments of available resources.
Oversee and perform coordination of internal and external services to meet client needs and day-to-day operations
Participate as a member of the Clinical Services management team, ensure that staff comply with all Agency policies and procedures, and participate in Agency projects as assigned.
Participate in an on-call manager rotation as a part of the Clinical Outpatient management team, as scheduled/required.
Facilitate team and clinical supervision group meetings as assigned.
Carry out supervisory responsibilities in accordance with the agency's policies, applicable laws, and governmental regulatory agencies.
Process and document unusual occurrences and work-related incidents within 24 hours.
What We Need to See:
Master's Degree in Counseling, Social Work, or related field as required by program regulations & standards.
Must possess a current professional license (LCSW/LPC/LMFT) as required by program regulations & standards.
Must have training/certifications in EMDR, TF-CBT and/or other trauma-related areas.
At least 3 years of demonstrated professional experience providing clinical services with the identified population and their families, including experience in crisis response/risk assessment.
Supervisory experience preferred.
Must have a valid driver's license and must be insurable by agency's automobile insurance.
Must possess or be willing to apply for the Certification in Clinical Supervision, as required by their respective licensure board to provide clinical supervision to provisionally licensed staff toward full licensure.
What We Offer:
High-plan insurance at a generous cost
403B, no matching needed
Life & AD&D insurance; STD & LTD coverage
Per diem opportunities
Excellent supervision and training
Continuing education, tuition reimbursement, and eligibility for loan forgiveness
10% daycare discount
About Care Plus New Jersey:
CPNJ embraces a culture of diversity and inclusion in all of it policies and procedures. Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by Federal and State laws.