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Clinical Operations Associate, Device Accountability
Clinical Operations Associate, Device Accountability-November 2024
Irvine
Nov 17, 2024
ABOUT EDWARDS LIFESCIENCES
Edwards Lifesciences is the global leader of patient-focused medical innovations for structural heart disease and critical care monitoring.
10,000+ employees
Healthcare, Engineering
VIEW COMPANY PROFILE >>
About Clinical Operations Associate, Device Accountability

  Imagine how your ideas and expertise can change a patient’s life. We generate extensive clinical evidence to demonstrate the effectiveness and safety of our innovations and how our products transform patients’ lives. As part of our Clinical Affairs team, you’ll hone your scientific curiosity and passion for evaluating data to increase access to pioneering technologies for patients in need. In close partnership with principal investigators, dedicated medical professionals, patient advocacy groups, and regulatory authorities, you will drive the evidence needed to optimize patient outcomes.

  Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

  As the Clinical Device Management Associate Analyst, you will develop and support device processes associated with clinical trials. You will also ensure compliance with regulations and manage the lifecycle of device inventory and accountability to support clinical trials.

  The position will be on-site at our Irvine headquarter 4 days with 1 WFH day/week.

  How you will make an impact:

  Partner with stakeholders to manage inventory and device accountability for sites

  Regularly communicate with site and field team to resolve basic queries

  Investigate and analyze discrepancies between site and JDE data on device accountability in collaboration with stakeholders (e.g., Finance, Customer Service, Clinical IT)

  Provide training on device accountability process within electronic database (e.g., Salesforce) for cross functional team members (e.g., clinical specialist and field monitors)

  Identify, develop, recommend, and implement basic process development and improvement solutions to trial workflow timelines (e.g., device accountability data)

  Partner with Quality to resolve device related issues

  Compile and analyze data to support regulatory submissions for the regulatory bodies (e.g., FDA)

  Other incidental duties

  What you will need (required) :

  Bachelor’s Degree in related field with minimum 1 year of previous related clinical trial support or operations experience

  Ability to travel up to 5% for site visits and events as needed

  What else we look for (preferred) :

  Experience with an ERP software (i.e., JD Edwards), Salesforce and CTMS (Clinical Trial Management System)

  Possess strict attention to detail

  Additional skills :

  Strong problem-solving, organizational, analytical and critical thinking skills

  Strong written and verbal communication skills

  Strong interpersonal relationship skills

  Good computer skills in usage of MS Office Suite including Excel, JDE, electronic database (e.g., Salesforce)

  Good understanding and knowledge of fundamental principles, theories, and concepts relevant to clinical trial management

  Ability to manage confidential information with discretion

  Ability to manage competing priorities in a fast-paced environment

  Good understanding and knowledge of investigational device accountability

  Good knowledge of regulatory requirements and documents (e.g., Code of Federal Regulations, Good Clinical Practices, Good Documentation Practices)

  Good understanding and knowledge of clinical trial master files (TMFs)

  Ability to interact professionally with all organizational levels and site personnel

  Must be able to work in a team environment, including immediate supervisor and other team members

  Ability to build productive internal/external working relationships

  Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

  Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

  For California, the base pay range for this position is $56,000 to $80,000 (highly experienced).

  The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).

  Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

  COVID Vaccination Requirement

  Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.

  Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

  For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.

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