Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month.
LabCorp (Litholink) is seeking a Lab Clerk to join our team in Itasca, IL. Litholink (part of LabCorp's Specialty Testing Group) is a leader and innovator in kidney stone prevention. This position will be responsible for performing clinical specimen accessioning, sample sorting, and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. The role is primarily focused on accessioning, data entry, and supporting the laboratory.
Work Schedule: Monday 10:00am-6:30pm, Wednesday and Thursday 12:00pm-8:30pm, Friday 10:00am-6:30pm and Saturday 9:00am-5:30pm
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here (https://cdn.phenompeople.com/CareerConnectResources/COVAGLOBAL/documents/Labcorp-Benefits-TheWayWeLive-1659629596356.pdf) .
Job Duties/Responsibilities
Act a liaison between LabCorp, the customer base and patients
Schedule and coordinate specimen pickups on a daily basis
Open incoming packages from clients, unpack and receive specimens
Respond to customer inquiries or specimen related problems in a timely manner
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Maintain complete documentation for all processes as outlined in SOPs
Prioritize requests based on information gathered
Provide status updates and educate the client when needed
Performs a variety of administrative/clerical duties, (i.e. typing, faxing and emailing)
Requirements
High School Diploma or equivalent
Prior experience in customer service
Familiarity with medical terminology is preferred
Experience in the healthcare industry is a plus
Excellent communication skills; both written and oral
Strong data entry skills and the ability to multi task
Proficient in Microsoft Office
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .