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Clinical Coach - Hybrid in Tampa, FL
Clinical Coach - Hybrid in Tampa, FL-March 2024
Tampa
Mar 16, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
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About Clinical Coach - Hybrid in Tampa, FL

  For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

  The Clinical Coach will be responsible for effective delivery of training programs across the organization. You will keep abreast of various training delivery techniques, business processes, products and systems. You will assist in the designing, managing, implementing and evaluating of training programs to prepare high quality and highly competent team members for meaningful contributions in the workplace.

  This is a hybrid position and will require up to 50% travel within Florida and travel outside of the market as needed.

  Primary Responsibilities:

  Conducts training and education programs for providers, clinic operations, administrative departments, physician partners, and vendors as assigned

  Participates in a team that designs, manages, and implements staff development, medical management, and clinical staff competency programs incorporating appropriate adult learning principles

  Leverages creativity and utilizes a wide variety of methods to present education and training programs

  Provides strong coaching and mentoring to learners for specific behavior and skill development utilizing effective feedback and motivational support techniques

  Follows plan for professional development and actively seeks out opportunities to increase expertise in education and adult training programs

  Complies with approved corporate policies and procedures

  Provides excellent customer service and monitors quality service

  Serves on corporate committees, task forces, and/or work groups

  Other duties may be assigned based on business needs

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  RN/LVN/LPN in state of residence

  1+ years experience using electronic health care software, such as authorizations systems, case management systems or an electronic health record

  1+ years experience providing direct training in a variety of settings, such as live classes, 1-to-1 training and virtual training

  Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel)

  Ability to travel up to 50% within Florida and outside of the market as needed

  Preferred Qualifications:

  Experience in a health care setting

  Knowledge of insurance and managed care principles

  Self-sufficient and able to work with minimal direction

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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