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Client Solutions Manager, Technology/Telecommunications
Client Solutions Manager, Technology/Telecommunications-September 2024
Sydney
Sep 19, 2024
ABOUT META
We’re building a team as diverse as the communities and billions of people we serve every day. Our teammates don’t need to conform here. Lived experiences are an asset, and we value your unique perspe
10,000+ employees
Social Media, Technology
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About Client Solutions Manager, Technology/Telecommunications

  Summary:

  The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.This position works with key Technology/Telecommunications clients in ANZ and is based in our Sydney office.

  Required Skills:

  Client Solutions Manager, Technology/Telecommunications Responsibilities:

  Media planning, strategy & measurement and optimization

  Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations

  Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations

  Articulate and update clients on Meta's products and developments

  Responsible for educating clients and agencies on best practices

  Drives product innovation based upon client needs

  Build and manage relationships with key clients and agency partners (media and creative)

  Manage complex work streams to optimize marketing objectives for clients

  Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)

  Oversee delivery and revenue recognition for the businesses/accounts you are assigned to

  Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

  Minimum Qualifications:

  Minimum Qualifications:

  5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required

  2+ years of experience in partnering with clients from the Technology/ Telecommunications Industries

  Experience with Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM

  Strong analytical skills with experience analyzing data-sets and delivering actionable insights

  Ability to communicate, collaborate and work effectively on a team

  Ability to manage multiple projects while maintaining strict attention to details

  Proven track record of success in driving revenue growth

  Understanding of the app technology and app technology landscape

  Demonstrated knowledge and working experience with Meta’s Business Suite

  Industry: Internet

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