Summary:
The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.This position works with key Technology/Telecommunications clients in ANZ and is based in our Sydney office.
Required Skills:
Client Solutions Manager, Technology/Telecommunications Responsibilities:
Media planning, strategy & measurement and optimization
Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations
Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations
Articulate and update clients on Meta's products and developments
Responsible for educating clients and agencies on best practices
Drives product innovation based upon client needs
Build and manage relationships with key clients and agency partners (media and creative)
Manage complex work streams to optimize marketing objectives for clients
Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
Oversee delivery and revenue recognition for the businesses/accounts you are assigned to
Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Minimum Qualifications:
Minimum Qualifications:
5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
2+ years of experience in partnering with clients from the Technology/ Telecommunications Industries
Experience with Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM
Strong analytical skills with experience analyzing data-sets and delivering actionable insights
Ability to communicate, collaborate and work effectively on a team
Ability to manage multiple projects while maintaining strict attention to details
Proven track record of success in driving revenue growth
Understanding of the app technology and app technology landscape
Demonstrated knowledge and working experience with Meta’s Business Suite
Industry: Internet