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Client Solutions Manager, SSA (12 months STE contract)
Client Solutions Manager, SSA (12 months STE contract)-March 2024
Johannesburg
Mar 23, 2025
ABOUT META
We’re building a team as diverse as the communities and billions of people we serve every day. Our teammates don’t need to conform here. Lived experiences are an asset, and we value your unique perspe
10,000+ employees
Social Media, Technology
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About Client Solutions Manager, SSA (12 months STE contract)

  Summary:

  The Client Solutions Manager for Meta's Global Marketing Solutions team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the center of some of Meta's most important commercial relationships in the Sub Saharan Affrican region with the retail portfolio. The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. This role is responsible for building and strengthening customer relationships, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach. You should have a deep passion for Meta, the overall marketing ecosystem, and a proven understanding of both online and traditional media.Success in this position requires strong consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.This role will be located in our Johannesburg office. This is a 12 months STE contract.

  Required Skills:

  Client Solutions Manager, SSA (12 months STE contract) Responsibilities:

  Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

  Manage strategic marketing conversations with clients, agencies, and partners

  Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership

  Use data and insights to guide strategy and implementation of Facebook solutions against client's marketing objectives

  Build and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)

  Advise on media, measurement, and creative strategy to deliver against client goals

  Collaboration with internal cross-functional teams and ability to manage complex workstreams

  Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)

  Be an active contributor of the regional sales team to contribute to overall team goals and development

  Ability to travel as needed

  Minimum Qualifications:

  Minimum Qualifications:

  5+ years’ experience working directly with marketing, media and/or consulting companies

  Experience working directly with/at top-tier retailers/ e-commerce players and/ or agencies (advertising/digital/media), and/or demonstrated industry experience in retail and e-commerce

  Consistently demonstrated high level of integrity and ownership

  Exceptional communication and presentation skills (both written & verbal) at all levels of an organization or at external speaker events

  Solid understanding of customer marketing funnel, traditional marketing ecosystem and performance marketing

  Experience working with Excel and delivering actionable insights

  Ability to act as a consultant for partners, establishing meaningful relationships and driving clients to action

  Experience working effectively with cross-functional teams and with multiple layers within the organization (internally and externally). Able to lead multiple projects with minimal direction while maintaining a high attention to detail

  Ability to communicate, collaborate and work effectively in a team

  Effective and creative problem-solving and decision-making skills

  High intellectual curiosity and hunger to learn in an ambiguous environment

  Preferred Qualifications:

  Preferred Qualifications:

  Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS

  Basic understanding of coding and HTML

  Understanding of attribution modelling/measurement

  Understanding of ad tech ecosystem

  Experience as a Facebook user and knowledge of Facebook’s ad products and other digital ad products

  Demonstrated experience in performance/DR marketing with grasp of leading platforms, advertising metrics & industry trends

  Industry: Internet

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