Home
/
Account Management
/
Client Solutions Manager - LA - Retail
Client Solutions Manager - LA - Retail-March 2024
Los Angeles
Mar 16, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Client Solutions Manager - LA - Retail

  Responsibilities

  Company Overview:

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, São Paulo, Seoul and Tokyo.

  Why Join Us:

  Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

  Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

  To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

  Join us.

  About the Team:

  The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands.

  About the Role:

  The Client Solutions Manager (CSM) will work closely with the sales team to provide support and expertise in meeting client objectives and providing best in class customer service to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and use data and analytics to build a consultative solution for our clients. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a great focus on client service, ability to thrive in a dynamic work environment, and provide custom solutions for advertisers leveraging our unique suite of ad products.

  Responsibilities:

  - Manage and grow post-sale client relationships and revenue for advertisers

  - Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

  - Grow revenue, educate and lead upsell conversations with clients post initial sale

  - Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies

  - Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results

  - Identify optimization opportunities for improving performance

  - Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

  - Consult and coach clients and agencies to achieve greater results on TikTok solutions

  Qualifications

  Qualifications:

  - 3+ years of experience in account management / client services roles in digital marketing or ad tech - experience with auction-based ad networks

  - Must be willing to work in Los Angeles, CA

  Preferred Qualifications:

  - Experience prioritizing and managing tasks within a fast-paced environment

  - Ability to analyze data and identify insights

  - Track record of supporting revenue goals

  - Experience in performance advertising and managing significant, complex and scaling challenges

  - Experience diagnosing and solving technical problems with product and engineering teams

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

  [email protected].

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $65000 - $100000 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Relationship Banker
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how
Senior Client Account Manager, Large Customer Sales (Tech, Gaming, & Telco)
Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and emp
PIA Account Manager II
Overview Acts as a dedicated account manager, licensed broker, and internal liaison for a specific 'book of business' that is based on revenue and/or enrollment. Meets or exceeds set expectations aro
Relationship Banker - Johns Creek Financial Center
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how
Key Account Manager- S & S Public
We're looking for a Key Account Manager, Public Accounts to join our Systems & Services Teambased in Jakarta, Indonesia. Working for Signify means being creative and adaptive while working in a f
Key Account Manager Retail and Hospitality - Czech Republic
We're looking for aKey Account Manager, Retail & Hospitality (R&H)to join our Systems & Services Team based in Prague, Czech Republic. Working for Signify means being creative and adaptiv
Retirement Planning Strategy Consultant
About this role: Wells Fargo is seeking a senior level Retirement Planning Consultant with demonstrated experience in retirement savings strategies, income structuring, tax and estate planning, and r
MHE Operator (12PM)
The Material Handling Equipment (MHE) Operators are responsible for inspecting, operating, and managing industrial trucks to load and unload materials and deliveries. In addition, MHE Operators move
Team Lead CDD
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
Financial Account Manager
JOB DESCRIPTION Financial Account Manager (Client Accounting) Dublin Permanent/Full-time Intertrust, a CSC Company, is seeking a Financial Account Manager. Working under the direction of the Business
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved