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Client Solutions Manager, Korea
Client Solutions Manager, Korea-March 2024
Seoul
Mar 16, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Client Solutions Manager, Korea

  Responsibilities

  TikTok

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the team

  TikTok's Global Business Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. We provide strategic input and run high-impact campaigns to ensuring our customers have best-in-class tools and products at their fingertips.

  Client Solutions Manager(CSM) is a consulting expert who proposes optimization solutions for TikTok's performance & branding advertisement products to meet marketing purposes and campaign KPIs of major advertisers. In the sales stage, ideal candidates propose product scenarios and solutions for full-funnel advertising through sales team. In the post-sales stage, you will be responsible for data-driven monitoring and product proposals in the method of growth marketing to optimize advertising efficiency after the live campaign. In addition, Client Solutions Managers achieve advertisers' campaign goals and seek upselling opportunities by educating new TikTok advertising products and giving performance reviews.

  Responsibilities

  - Propose full funnel advertisement solutions & consultative presentations to advertisers in pre-sales pitching stage with the sales team

  - Educate clients on TikTok's advertising processes, products and best practices for performance & branding campaigns

  - Proactively analyze data to plan, setup and optimize performance & branding auction advertisement campaigns

  - Identify up-selling opportunities by monitoring campaign delivery and revenue growth

  - Conduct A/B tests and share feedback to develop new TikTok ad products and solutions

  - Build strong cross-functional collaboration and trust relationship with sales team via daily interaction, weekly review, and quarterly strategy plannings to support clients' needs

  Qualifications

  - Bachelor's degree or above

  - 3+ years of experience in performance-based campaign management in in-house marketing, digital agencies, platforms or media side

  - Experience in managing self-serve digital advertising media as well as 3rd-party tracking tools like GA, Appsflyer, Adjust etc. for Web&App advertiser

  - Sales oriented mindset to upsell revenue from existing clients

  - Self-starter with strong communication skills who can manage strategic client relationships

  - Fluent in both English and Korean, which could be used as working languages

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  #LI-WL5

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