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Client Solutions Manager - Growth Acceleration
Client Solutions Manager - Growth Acceleration-November 2024
Tokyo
Nov 14, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Client Solutions Manager - Growth Acceleration

  Responsibilities

  TikTokについて

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  TikTokは、モバイル向けのショートムービープラットフォームです。私たちのミッションは、創造性を刺激し、喜びをもたらすことです。TikTokは、ロサンゼルス、ニューヨーク、ロンドン、パリ、ベルリン、ドバイ、シンガポール、ジャカルタ、ソウル、東京を含むグローバルなオフィスを構えています。

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  創造」はTikTokの中心となる価値観です。私たちのプラットフォームは想像力を広げるためのもので、これはイノベーションを可能にするチームにも共通することです。私たちは「創造性を刺激し、喜びをもたらす (inspire creativity and bring joy) 」をミッションとし、日々その達成を目指しています。先の見えない挑戦でも、私たちにとっては、学び、イノベーションを起こし、チーム一丸となって成長するチャンスです。TikTokでは、共に創造し、成長します。それが私たち自身、会社、そしてユーザーの皆さんにとって、インパクトをもたらす方法だからです。私たちと一緒に働きませんか。

  Team Introduction

  Global Business Solutionsとは、TikTok for Businessをはじめとしたマーケティングソリューションを、新しい興味や関心事を探しているオーディエンスと、企業/ブランドを自然に結びつけることで、認知拡大から顧客獲得まで、様々なファネルにおけるビジネス課題を解決に導いています。

  Global Business Solutions (GBS) is where we provide solutions to businesses through our advertisement products such as TikTok for Business. By connecting businesses to our platform's audiences who are looking for the next interest, we provide full-funnel solutions.

  Client Solutions Managerのミッションは、ワンストップかつ効果的な提案活動を通して顧客の課題解決に貢献いたします。また、各ステークホルダーと連携しながら、事業の売り上げ拡大を目指し、プロダクトチームへフィードバックを提供しながら継続的な成長を促します。広告プロダクトや、予約型・運用型広告の運用に関する知識を活かし、専門性を活かしながらクライアントの課題解決を図ります。

  The mission of Client Solutions Manager is to contribute to the success of our clients through proposing effective and wholesome solutions. By collaborating with different stakeholders, the team aims to grow the business revenue and to lead sustainable growth of the business by providing necessary feedback to our product team. Using the knowledge of our own advertising product and the general knowledge of reservation/performance ads, the team solves the clients' problems with expertise.

  Responsibilities

  Client Solutions Manager - Finance Industriesは、『TikTok』、『Pangle』等のプラットフォームが金融クライアントの重要なマーケティングツールとなるよう、広告戦略の企画提案サポート、運用コンサルティングをはじめ、クライアントがTikTok for Businessを最大活用いただくための活動を⼀貫して⾏います。具体的な業務としては、以下を想定しております。

  - クライアントのマーケティング課題やプロモーションを成功に導くためのソリューション提案を通した売上の促進

  - 広告プロダクトの機能や配信ロジックを熟知し、そのベストな活用方法をクライアントに訴求し、広告パフォーマンスを最大化

  - 顧客向けの定期定例、勉強会などプロダクト理解を深めるための活動

  - 運用方法のベストプラクティスを蓄積、発信し、重要機能の導入率を向上

  - 社内のステークホルダと連携しアカウントの運用レベルを上げて売上を向上

  - 広告プロダクトの機能やロジックに関する生の声をプロダクトサイドに適切にフィードバックし、プロダクトを強くする

  Client Solutions Manager - Finance Industries will support the advertisers and the advertisement agencies related to Finance industries with their TikTok for Business advertisement strategies, provide consulting to ensure the effectiveness of their ads and increase client satisfaction. The specific responsibilities may include below (but not limited to):

  - Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions.

  - Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance.

  - Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product.

  - Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features.

  - Collaborate with internal stakeholders to elevate the account management level and increase sales.

  - Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product.

  Qualifications

  必須条件

  - 広告に関する営業経験を3年以上もつ

  - 総合広告代理店においてデジタルメディアを担当

  - デジタル専門の広告代理店

  - 事業会社におけるマーケティングを担当

  - デジタル広告運用経験がある

  - 粘り強い交渉力を持ち、顧客目線でソリューション提案ができる

  - 広告媒体の新規提案をしたことがある

  - 主体性を持ち、行動ができる

  - 自分のチームだけにとどまらず、他部門や他の地域とのチームワークを大切に行動ができる

  - 周りと良好な関係性を構築することができる方

  - 四年制大学卒以上

  - 日本語流暢レベル以上

  歓迎条件

  - 新規顧客の開拓経験がある

  - 日常会話レベルの英語スキルがある

  Qualifications

  - At least 3 years of advertising sales experience

  - Responsible for digital media at a general advertising agency.

  - Advertising agency specializing in digital

  - Responsible for marketing in business companies

  - Experience in digital advertising management.

  - Tenacious negotiating skills and ability to propose solutions from the customer's perspective

  - Have made new proposals about advertising media.

  - Able to take initiative and act on their own initiative

  - Ability to act in teamwork not only with your own team, but also with other departments and other regions

  - Ability to build good relationships with others.

  - Four-year university graduate or above

  - Japanese fluency level or above

  Preferred

  - Experience in developing new clients.

  - Have daily conversational level English skills.

  TikTokは、従業員がそれぞれのスキル、経験、独自の考え方に基づき評価されるインクルーシブな環境作りを推進しています。私たちのプラットフォームは世界中の人々を繋げる特徴があり、それは私たちの職場環境においても同様です。TikTokのミッションは創造性を刺激し、喜びをもたらすことです。その実現のために、組織内の多様な意見を敬意をもって受け入れ、また、私たちに関係する様々なコミュニティーを反映した職場作りに取り組んでいます。私たちはこの考え方を最も大切にしており、応募される方も同様であると信じています。また、TikTokは、採用プロセスの間、応募される方に適切なサポートを提供することにも取り組んでいます。

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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