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Client Solutions Manager, Greater China
Client Solutions Manager, Greater China-October 2024
Virtual
Oct 23, 2024
ABOUT META
We’re building a team as diverse as the communities and billions of people we serve every day. Our teammates don’t need to conform here. Lived experiences are an asset, and we value your unique perspe
10,000+ employees
Social Media, Technology
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About Client Solutions Manager, Greater China

  Summary:

  The Client Solutions Manager of Meta’s Greater China team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted advisor in marketing and advertising strategies, lead media planning and measurement for our diversified account portfolios ranging from multinational corporate companies to unicorn start-ups. With a passion for marketing, this role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by optimizing opportunities that deliver on our client’s business objectives. Success in this position requires significant account management skills, consultative sales experience, analytical skills, a passion for client partnership building with growth mindset, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position will be based in Hong Kong office.

  Required Skills:

  Client Solutions Manager, Greater China Responsibilities:

  Strategize, plan and implement all elements of clients' advertising campaigns with a focus on both short-term performance and long-term growth

  Work directly with key clients as Meta’s advertising expert, in partnership with Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta advertising solutions to maximize client value

  Serve as external product consultant educating clients and agencies on product solutions and driving product adoption

  Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients

  Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Meta products solutions

  Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Meta product solutions

  Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations

  Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you

  Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)

  Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.)

  Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts

  Minimum Qualifications:

  Minimum Qualifications:

  BA/BS degree

  5+ years of experience in brand marketing and/or performance marketing and/or account management and/or data analysis role

  Demonstrate ability to think strategically about complex issues on a macro and micro level, leading to thoughtful recommendations and action plans

  Ability to spot trends/patterns and identify marketing opportunities in a timely manner

  Strong listening and communication skills to both internal and external stakeholders

  Ability to prioritize work and focus on high-priority tasks

  Fluency in Mandarin and English are essential as the successful candidate will manage accounts and clients in both languages on day to day basis.

  Proven experience with data analysis

  Preferred Qualifications:

  Preferred Qualifications:

  Experience in gaming related sectors

  Experience with data visualization tools or analysis tools and relational databases such as Tableau, SQL or R

  Extensive experience as a Meta user and familiarity with Meta’s ad solutions

  Industry: Internet

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