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Client Solutions Manager, FMCG (STE)
Client Solutions Manager, FMCG (STE)-January 2024
Hamburg
Jan 19, 2025
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10,000+ employees
Social Media, Technology
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About Client Solutions Manager, FMCG (STE)

  Summary:

  We're seeking a Client Solutions Manager (CSM) to join our Global Marketing Solutions team. Based in Hamburg, Berlin or Munich the CSM will be part of our FMCG team, which provides marketing solutions to a range of traditional advertisers across Germany, Austria and Switzerland.The CSM is a strategic and enthusiastic solution-driver who puts Facebook customers at the core of everything they do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, the CSM is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.This is a fixed term contract for 2 years.

  Required Skills:

  Client Solutions Manager, FMCG (STE) Responsibilities:

  Customer and Industry Knowledge (with regards to the FMCG industry)

  Develop and enhance a deep knowledge of Brand Advertising and Digital Marketing, and accompanying Facebook solutions

  Relationship Management

  Build and manage relationships with key clients and agency partners (media, creative, marketing partners)

  Work and collaborate with diverse group of internal cross functional teams

  Marketing Solutions Expert

  In partnership with Client Partner or Industry Manager, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

  Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships

  Analyse data and insights to guide strategy and implementation of Facebook solutions

  Platform and Product Expertise

  Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business

  Influence product innovation based on client needs and feedback

  Media Planning, Strategy, and Measurement

  Provide and oversee Facebook marketing strategy, align with client's key business objectives

  Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesize results into recommendations)

  Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations)

  Minimum Qualifications:

  Minimum Qualifications:

  Strong experience as user of Meta platform and familiarity with Meta’s ad products

  Demonstrated understanding of the FMCG industry, and key clients within it

  Experience working directly with marketing, media and/or consulting companies

  Advanced Excel skills

  Experience aligning solutions and measurement to client business objectives

  Experience planning, delivering, and executing media, measurement, and creative strategy

  Experience presenting to external stakeholders at a variety of levels

  Strong project management abilities, with experience completing projects with minimal direction with high attention to detail

  Experience providing insights and campaign optimisations/recommendations

  Demonstrated ability to build strong working relationships with internal and external partners

  Experience leading and managing initiatives with support from team/manager

  Experience supporting the execution of account growth strategy and action plans as part of a team

  Demonstrated experience analyzing data sets and delivering actionable insights

  Advanced written and verbal communication skills with the ability to articulate solutions

  Ability to guide adoption of products/solutions

  Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance with support

  Preferred Qualifications:

  Preferred Qualifications:

  Bachelor's or Master's level degree preferred (but not mandatory)Industry: Internet

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