The Client Solutions Manager (CSM) for Meta's Global Business Group believes the future of marketing is identity-based, data-driven and grounded in measurable, proven business results. The CSM is an enthusiastic Facebook/Instagram solutions expert and master problem solving that puts the customer at the core of everything they do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product consultation, and lead media planning, branding strategy and measurement to our CPG clients. In partnership with the Client Partner, this role is responsible for building executional and functional partnerships, using data and analytics to build comprehensive solutions for our customers, and driving revenue by negotiating and optimizing opportunities that deliver on client's business objectives. Success in this position requires strong consultative sales and analytical skills, a focus on client service, excel at working with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based at our Tokyo Office.
Client Solutions Manager, CPG, Japan Responsibilities:
In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our customersServe as external solution consultant educating clients and agencies on our products and best practices, and ultimately grow existing business partnershipAnalyze data and insights to guide strategy and implementation of Facebook/Instagram solutionsBuild and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)Work and collaborate with diverse group of internal cross functional teamsGuide branding strategy, media planning, and implementation of campaigns to deliver against KPIs with quality PDCA cyeclesOutline and oversee measurement strategy, tracking, and results deliveryIdentify optimization opportunities for improving performance by managing projects on complex work streamsOversee internal account operations (e.g. troubleshooting issues, account set up, etc.)Minimum Qualifications:
5+ years' experience working directly with marketing, media planning, consulting with track record of problem solving and thought leadershipQuantitative thinker with analyzing datasets and delivering actionable insightsEffective and creative problem solving and decision making skillsExperience working effectively with XFN teams and ability to influence key stakeholdersProven track record of delivering on quota and obtaining positive reviewsAbility to manage complex work streams while maintaining strict attention to detailsHigh level of communication with ability to confidently present ideasFluency in Japanese and communicating in business level English requiredAbility to travel as neededHigh intellectual curiosity and passion to learn in ambiguous environment aptitude to quickly internalize new and complex systems and solutionsPreferred Qualifications:
Extensive experience as a Facebook/Instagram user and familiarity with Meta's ad productsBA/BS degree preferredAbout Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.