The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific marketing relationships and drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Client Solutions Manager Responsibilities:
Media planning, strategy & measurement, and optimization - outlines measurement solutions and appropriate campaign structures across desktop and mobile based upon key KPI'sDrive strategic marketing conversations with our largest performance driven advertisers and partners to define objectives and provide recommendationsCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordinglyResponsible for educating clients and partners on best practicesManages revenue delivery and budget spend, including daily optimization and providing real time recommendationsAnalyze ad performance data to identify opportunities and make data-driven recommendations. Platform & product Expert - articulate and update clients on Meta product and developmentsDrives product innovation based upon client needsProject management - manage complex work streams to optimize marketing objectives for clientsManage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.) Cross-functional collaboration of all projectsMinimum Qualifications:
5+ years of proven track record in a data-driven industry or a highly analytical field (performance marketing, data and technology solutions, ad-tech, partnerships)Previous experience working directly with media companies (established relationships with key partners in the mobile industry preferred)Ability to structure, negotiate, and maintain significant and complex strategic relationshipsAbility to communicate, collaborate and work effectively on a teamExceptional communication and presentation skills at all levels of an organizationHigh level of comfort presenting key client issues in an effort to be the customer advocate within MetaIdentify and leverage trends within industry of expertise/focusAbout Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.