At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We are seeking a dynamic Client Project Administrator (Contract) in our Markham, ON office. In this role, you will build and maintain positive and productive long-term relationships with the Relationship Managers and leaders. This role will be responsible for performing administrative tasks such as data entry and analysis, coordination of data receipt from external parties, balancing and preparing data for loading to mainframe, preparation of business rules as well as corresponding with internal and external customers. This role is part relationship management, part service delivery, part trouble-shooter, and part process improvement implementer.
Key Job Functions/ResponsibilitiesWork on ongoing projects updating client information and work with internal teams to ensure all information is accurate, as well as reaching out to external clients for missing informationBuild, maintain, and distribute reports and tracker documents for the management team, Relationship Managers, and Project ManagersAct as a supporting member of the client services teamWork regularly in Excel inputting and extracting data from spreadsheets, utilizing v-lookups and pivot tables, generating reports, and creating macrosProduce ad-hoc data and reports as requestedAssist in developing and/or implementing monitoring tools and proceduresParticipate in ongoing projects; including analyzing data, sorting files, drafting written procedures, etc. as requestedParticipate in System Enhancement Request process, including writing and reviewing project documents, and participating in testingGenerate and distribute time-sensitive reports and correspondenceResearch requests from clients regarding their needs and interests and respond in a timely mannerAttend investor meetings as required for shareholder validation or to scrutineerDevelop knowledge of National Instrument 54-101, National Instrument 51-102, National Policy 11-201 and National Instrument 81-106Have flexibility to work overtimeOther duties as assignedBasic Skill Level Requirements
Education:Bachelor's Degree in Business Administration or related fieldProfessional accreditation in Project Management (PMI) is an asset.Experience:2+ years of experience in an administrative, sales support and/or client support roleFinancial services and print industry knowledgeFamiliarity with key markets (investment community) is an assetExcellent knowledge of Microsoft suite products, including Word, Excel and PowerpointSkills:Excellent time and project management skillsExperience utilizing project management softwareExcellent interpersonal and communication skillsStrong organizational skillsA proactive, "service-first" attitude combined with superior interpersonal and presentation skillsAbility to work independently on projects, with tight deadlines, under minimal supervisionTools:Windows environmentMicrosoft Office SuiteAll necessary advanced technological tools are providedExposure to database systems is an assetRecruitment Process
Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.
Background Check Process
Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:Employment verificationEducation verificationCredit inquiryCanadian criminal record checkWorkplace Flexibility
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.
Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.
#LI-Hybrid #LI-TN1
Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.