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Claims Operations Assistant
Claims Operations Assistant-April 2024
Hartford
Apr 17, 2025
ABOUT THE HARTFORD
The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. Together, we help people achieve amazing things.
10,000+ employees
Financial Services, Insurance
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About Claims Operations Assistant

  Technician Claims - CH10FN

  We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

  The Hartford's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization.

  WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

  Assisting multiple lines of business with operations dutiesAnalysis & resolution of both routine and complicated work requestsFinancial transaction processing and regulatory complianceMeeting & exceeding hard deadlinesBusiness and IT project workContinuous process improvementNew claim triage and assignment processMay be required to assist with customer calls

  Qualifications:

  We are looking for individuals with consistent high level of performance and achievement over career span as well as demonstrated efforts and achievement toward self-development. This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen. The ideal candidate will also have the following qualifications:

  Must be consistently successful in their current positionSelf-motivatedExcellent analytical aptitudeExceptional customer service skillsStrong written and verbal communication skillsProven organizational abilities for a fluctuating and multi tasked environmentDemonstrated ability to collaborate and work effectively with othersWork independently when requiredProficient in Microsoft Office applicationsAbility to learn complex software applicationsAble to lift boxes up to 35lbsHigh School Graduate. College degree preferredHours are Monday - Friday 8:30 AM - 5:00 PM. May require occasional overtimeCore Talent, Data, and Customer Focus DNA Badges strongly preferred for current Claims staff.

  WHAT ELSE CAN YOU TELL ME?

  This position can be located within our Hartford, CT and Naperville, IL offices. Job performed fully on site for the first 90 days with opportunity for occasional remote work up to 3 days per week after training period.

  Compensation

  The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

  $40,685 - $61,027

  Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

  About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

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