Cloud & Infrastructure Service - Delivery Head / Japan

　　In the new SMU-GBL (Global Business Line) structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBLs.

　　The candidate be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs. Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case. Would be instrumental in Delivery Led Growth by scoping new opportunities proactively Demand forecasting, planning and drive fulfilment with customer and internal stake holders Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals Identify and close early warnings on the projects to avoid any customer escalations Has good understanding of the delivery operational parameters and drive them to align with organization norms. Prioritize Delivery Maturity Index Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams Drive and lead People engagement and Capability development charter for the Unit/ accounts Ability to work in matrix & global environment with multiple stake holders including SMU and GBL Shall be responsible to drive Delivery Industrialization across the geo including cost management, margin improvement and enabling PLD

　　Deep knowledge and experience in cloud infrastructure services, particularly in the Japan market.Proven track record in managing multiple projects with successful service delivery.Strong technical aptitude and ability to assess complex requirements.In-depth understanding of budgetary and cost optimization strategies.Exceptional communication and interpersonal skills for effective client and team engagement.Fluency in English and Japanese is preferred.