Home
/
Comprehensive
/
Central Scheduler
Central Scheduler-March 2024
Harrisburg
Mar 18, 2025
About Central Scheduler

  Purpose:

  Responsible for working with patients by telephone in a fast-paced Communication Centerenvironment by performing a variety of clerical and administrative tasks.

  Responsibilities:

  Notifies patients of appointment and informs them of necessary information including insurance cards and co-pays for their scheduled appointment.

  Answers patient telephone inquiries for the SHMG Physician Finder Service and assists patients in locating a care provider to meet the patients needs.

  Assists with contacting and rescheduling patients when providers schedules change.

  Actively practice behaviors associated with Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E.2. Be an ambassador for UPMC. Provide the best C.A.R.E.2 for our patients no matter what.Know and follow all organizational/departmental policies/procedures.Assume responsibility for personal development and education.Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involvingpatient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.

  Schedules patients in a computerized practice management system and maintains appointment schedule by following office scheduling policies

  Directs phone calls to proper destination or takes messages as needed.

  Create, maintain, and enter information into databases.

  Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  High school diploma or equivalent required.

  Two years experience working in a physicians office or medical field required.

  Associates degree required in lieu of experience.

  Experience in a telephone communication center preferred.

  Licensure, Certifications, and Clearances:

  Clearances must be dated within 90 days

  Act 34 with renewalUPMC is an Equal Opportunity Employer/Disability/Veteran

  Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Environmental Funding Grant Consultant - Remote
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the why of what we do – the tremendous positive impact and value our solutio
Management Trainee Program (On-Site: Indianapolis)
Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life
Class A CDL Owner Operator - Talladega, AL
Do you own your own truck and flatbed? Do you want to join a great team where we value you and your work? Precision Strip, Inc., the nation's leading toll processor in the metals industry, is seeking
Flex Merchandiser
Flex Merchandiser Date Posted: 01/02/2024 Apply Employee Type:Part Time Location:Ellenton, FL Pay Rate:13 Date Posted: 01/02/2024 Job ID: 120543 Job Description Retail Merchandisers Needed! Earn $13
Accessibility Projects Specialist
Accessibility Projects Specialist Job ID: 5601 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Chief Accessibility Officer Date Posted: Ja
RN I New Graduate, 4C Medical, Full Time, 7p-7a
Work Shift: Please see job description for details. Time Type: Full time Department: CC013330 4C Medical Summary: Provides basic professional nursing care that is safe and effective and focused on th
Senior Systems Engineer (PKI)
Who We Are: NetCentrics proudly holds a distinguished position as a leader in cybersecurity, cloud, digital transformation, and mission support. With an esteemed clientele that includes the DoD, DHS,
Staff RN - NICU C4A
Staff RN - NICU C4ARequisition ID2024-48031CategoryNursingOverview0.9 FTE, 36 hr./wk. Nights, 7p- 7a. Every other weekend & rotating holiday requirementNon-Exempt. Benefits EligibleMinimum hourly
Lead Medical Technologist
Lead Medical Technologist - APPLY TODAY! Description: Must have a NY State Medical Technologist license or Medical Laboratory Science degree. Hematology testing. Will perform routine CBC, platelet co
Security Officer
Overview Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word Dignity Health – St. Bernardine Medical Center is a 342-bed acute care nonprofit hospital located in
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved