Home
/
Comprehensive
/
Central Scheduler
Central Scheduler-March 2024
Harrisburg
Mar 18, 2025
About Central Scheduler

  Purpose:

  Responsible for working with patients by telephone in a fast-paced Communication Centerenvironment by performing a variety of clerical and administrative tasks.

  Responsibilities:

  Notifies patients of appointment and informs them of necessary information including insurance cards and co-pays for their scheduled appointment.

  Answers patient telephone inquiries for the SHMG Physician Finder Service and assists patients in locating a care provider to meet the patients needs.

  Assists with contacting and rescheduling patients when providers schedules change.

  Actively practice behaviors associated with Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E.2. Be an ambassador for UPMC. Provide the best C.A.R.E.2 for our patients no matter what.Know and follow all organizational/departmental policies/procedures.Assume responsibility for personal development and education.Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involvingpatient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.

  Schedules patients in a computerized practice management system and maintains appointment schedule by following office scheduling policies

  Directs phone calls to proper destination or takes messages as needed.

  Create, maintain, and enter information into databases.

  Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  High school diploma or equivalent required.

  Two years experience working in a physicians office or medical field required.

  Associates degree required in lieu of experience.

  Experience in a telephone communication center preferred.

  Licensure, Certifications, and Clearances:

  Clearances must be dated within 90 days

  Act 34 with renewalUPMC is an Equal Opportunity Employer/Disability/Veteran

  Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Full-Time Store Associate
As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by wor
Oracle NetSuite - Account Executive - GB East - Mid-market
Job Description About Oracle NetSuite Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified applicati
Registered Nurse RN Dialysis
Primary City/State: Mesa, Arizona Department Name: Renal Dialysis-Hosp Work Shift: Day Job Category: Nursing $* 15,000.00 Sign-on incentive; requires a 2 year commitment* Banner Desert Medical Center
UI Developer
About Us: Innovating to solve real-world problems Applied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advance
Panda Express In Person Interview Day - Atwater, CA - 02/03 (1768)
Panda Express Open House Interview Day! Thank you so much for your interest in joining our In Person Open House Interview Day. Saturday, February 3rd, 2024, 11AM - 4PM Now Hiring:Service Team, Kitche
Color Matcher III
Seeks assistance on priorities for scheduling work, organizes work efficiently.Verbally communicates routine information to supervisor and others in platform.Is receptive and attentive to instruction
Director of Category Non-Perishables
Starting Wage: Salary and (annual bonus) Calling all Foodies! Don’t romaine calm, Busch’s is HIRING! Do you love food, fun and people? Are you looking for growth, development and excellent wages? We
Freight Handler Part-Time
Starting Rate of Pay: $19.94 / hour Work Hours: 5:00pm - 9:00pm POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Assistant Professor - Accountancy
Position Title: Assistant Professor - Accountancy   Location: Big Rapids (Main Campus)   Department: 34200 - Accountancy Finance & Info Systems   Advertised Salary: $115,000 - $125,000. Salary co
Provider Operations, Workforce Management - Manager
Specialty/Competency: Operations Industry/Sector: Health Services Time Type: Full time Travel Requirements: Up to 60% A career within Operations Consulting services, will provide you with the opportu
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved