Job Description
The CDD Corporate Account Representative (Sr Account Manager) role will manage an assigned list of large, key accounts spanning the nation. The product line responsibility will include Biomarkers, Toxicology (Drugs of Abuse products), MAS Quality Controls, AcroMetrix Molecular Controls, ISD/TDMs, Capital Equipment, and Lab Link xL.
This role significantly impacts the success of the division and will require accountability, extensive attention to detail, critical problem-solving, frequent overnight travel and an emphasis on delivering consistent sales results, profitability and annual revenue growth in each of the assigned accounts.
Summary
Responsible for direct sales of the company’s products into a specified list of accounts and effectively lead all stages of sales cycle with excellent post-sales support and service
Apply solid understanding of Professional, Consultative, and Strategic Selling skills to develop incremental business in existing assigned accounts
Develops a business plan for each account using Miller Heiman L.A.M.P. gold sheets or comparable large account management process; monitors and reports progress regularly to all internal partners and communicates results to Sales Manager
Work effectively with distribution channels that support the business in addition to direct sales
Establish customer pricing within defined ranges, provide price quotations and prepare bid documents/responses, processes specifications, progress, and other reports.
Maintain positive relationships with business unit personnel for service and/or technical support, marketing and client/customer purchasing agents.
Monthly forecasting and the projection of sales from new and existing opportunities for both reagents and instruments.
Attend various trade shows and assist in booth staffing.
Work extensively with SFDC (Salesforce.com) CRM to handle customer account base and Qualify sales leads, answer inquiries, and maintain accurate records of activities using approved CRM software (Salesforce).
Provide intel and interact on a frequent basis with Sales Managers, Product Management, Field Service, Customer service, Marketing, Finance, etc.
Minimum Requirements/Qualifications:
Bachelor’s degree or related experience in sales is preferred, a high school diploma is required
5-years in a successful role in field sales is preferred, preferable in diagnostic or medical device markets
Demonstrated ability to effectively negotiate and collaborate with cross-functional teams
Ability to plan and complete activities with minimal direct supervision
Must provide detailed and timely reporting
Excellent organizational, presentation, and multi-tasking skills
SalesForce.com experiences a plus
Diligent, analytical approach, strong prioritization skills
Must have highest degree of integrity and ethics
Must be proficient with MS office programs
Must be willing to travel up to 50%-70% of the time in first year
Non-Negotiable Hiring Criteria:
Ability to travel without limitation
Excellent verbal and written communication skills for group presentations, customer sales presentations, and intercompany written and verbal communications
Must possess a valid driver’s license
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.