Job Description
Responsible for providing assistance to the Senior Director of Catering as assigned: answering telephone, complete Banquet Event Orders (BEO), answer account questions, collecting/posting payment for events, ensure catering file completed, complete thank you notes, correspondence. Complete weekly event calendars, any required correspondence to guest and to client, copy, distribute BEOs, attend BEO meetings ensuring BEOs are updated/accurate. Catering Coordinator will assist the Director of Catering during an event when required. Coordinator will work with client directly on occasion and coordinate internal catering orders delivery, set up and break down.
Job Responsibilities
Partners with the Catering manager(s) to ensure clients? needs are met and completes assigned tasks.
Gathers all pertinent information from meetings, distributes BEO or minutes
Ensures calendars/schedules are accurate, up to date
Monitors deadlines and follows-up to ensure guarantees & payments are timely
Completes tasks as assigned from Director of Catering
Distributes BEO?s to client/customer for review and signed approval. Each booking is to have a signed BEO in each file
Distributes all information gathered on meetings, banquets and special events to operations staff at least five (5) days in advance of the group?s arrival
Completes & issues required correspondence ? thank you notes, notices, memos
Greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the room has been set-up properly, in accordance with the BEO?s, and takes measures to adjust/correct before group?s arrival in the absence of Catering Managers
Checks-in with meeting/banquet contact periodically throughout the event to gauge needs and satisfaction in the absence of the Director of Catering/Mgrs
Ensures each Catering file is complete/accurate and submits to Accounting accurate final billings the day following an event.
Submits all vendor invoices with approved PO to Office Mgr on weekly basis.
Ensures office phone coverage
Attends and participates in all required meetings
Report to work on time and in complete uniform
Other duties as assigned
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Qualifications
? Previous customer service experience preferred
? Previous catering experience preferred
? Demonstrate the ability to work independently with limited supervision
? Must follow the required dress code as assigned
? Must be available to work event-based hours
? Must be able to complete Food Handling and Alcohol Service training as required
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .