Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.

　　Principal Responsibilities:

　　Conduct intakes and screen clients with presenting problems, if required.Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients. Apply and recertify clients for entitlements and benefits.Arrange for the provision of services.Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.Fully utilize the program's data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.Prepare and maintain required documentation in case file.Compile statistics, prepare reports and other documentation, and disseminate information when necessaryActively participate in supervision and staff meetings.Exchange information in a timely manner.Complete work assignments thoroughly, accurately and within organizational time frames.Assess clients' social, emotional and environmental status in their home, hospital or institutional setting.Develop, implement and follow up on a care plan for clients. Provide continuing contact with clients.Provide supportive counseling. Supervise social work students, as needed.Arrange for translation services, as needed, for clients.Perform other duties as needed or requested

　　Salary Range : $45,000 - $50,000 per year commensurate with experience.

　　Job Competencies & Minimum Qualifications:

　　Bachelor's Required One year related experience and/or trainingWorking knowledge of Microsoft Office Suite and other technologyExcellent communication and listening skillsExcellent customer service skills with a focus on treating clients with respect and dignityAble to multi-task and work independently with a great attention to detail

　　Working Conditions/Physical Demand: Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.

　　Qualifications

　　Behaviors

　　Team Player: Works well as a member of a group

　　Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

　　Dedicated: Devoted to a task or purpose with loyalty or integrity

　　Motivations

　　Goal Completion: Inspired to perform well by the completion of tasks

　　Education

　　Bachelors or better in Social Work or related field

　　Skills

　　Microsoft Suite: Expert